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Underwriting Coordinator

UNIPaaS - London, United Kingdom - Hybrid

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UNIPaaS is an AI-native embedded payments provider for SaaS platforms, offering fully managed, white-label payment infrastructure that enables software companies to integrate payment acceptance, onboarding, reporting, reconciliation, risk, and compliance directly into their products. You will join the Risk & Compliance team as an Underwriting Coordinator, playing a central role in merchant onboarding and ongoing monitoring. Your work ensures merchants are reviewed, assessed, and monitored in line with risk appetite, regulatory obligations, and acquirer requirements. Key Responsibilities: - Support end-to-end merchant onboarding, including document collection, verification, and risk assessment - Conduct KYC and Enhanced Due Diligence checks on merchants, directors, and UBOs - Perform sanctions, PEP, and adverse media screening - Review merchant business models, ownership structures, risk categories, and payment flows - Liaise with acquirers and banking partners to resolve onboarding queries and escalated cases - Support transaction limit reviews, financial assessments, and credit risk analysis - Carry out ongoing monitoring, including periodic reviews, transaction monitoring, and chargeback and fraud analysis - Maintain accurate records, audit trails, and supporting documentation - Escalate suspicious activity and unusual cases to the Compliance team - Support improvements to underwriting workflows, policies, and internal tools The role demands strong analytical skills, excellent attention to detail, and the ability to work effectively across internal teams and external partners in a fast-paced environment. Workplace: Hybrid (3 days per week in London office, 2 days remote). You'll gain exposure to leading payment providers, acquiring banks, and innovative SaaS platforms while working with a collaborative, ambitious team. Requirements: - Minimum 2 years' experience in the payments industry, preferably within fintech or embedded payments - Good understanding of merchant onboarding and ongoing monitoring - Knowledge of KYC, AML, sanctions screening, PEP reviews, fraud, and chargebacks - Understanding of business models and their associated risk exposure - Strong analytical, investigative, and critical-thinking skills - Excellent written and verbal communication skills - Diligent and thorough approach to reviewing individual cases - Strong organisational skills and ability to prioritise in a fast-paced environment - Ability to learn and adapt to new systems and technology - Team-oriented mindset with strong interest in contributing to company growth - A degree in a relevant field is beneficial but not essential; candidates with more than 2 years' relevant experience will be considered favourably

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