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Salary: USD 135,000 - 175,000 / annual
iCapital is seeking an Assistant Vice President or Vice President to lead strategic transformation initiatives within the Transactional Operations team. This role partners across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, build scalable processes, strengthen controls, improve visibility, and drive automation across the transaction lifecycle.
Key responsibilities include:
- Leading strategic transformation programs from business case development through implementation and adoption into business-as-usual operations
- Partnering with Product, Technology, and Data teams to align roadmap priorities and platform capabilities for internal teams and external clients
- Preparing executive-level recommendations, project updates, and strategic roadmaps
- Driving major industry partnership initiatives that enable straight-through processing and workflow standardization across the alternative investments industry
- Designing and implementing scalable operating models, controls, governance frameworks, and standard operating procedures
- Driving operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability
- Serving as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products, and related new initiatives
- Establishing KPIs, dashboards, and management reporting to improve operational transparency and performance
The role transforms transaction operations into a standardized, data-driven, exception-based operating model that supports continued growth and innovation.
Workplace: In-office Monday–Thursday with remote flexibility on Friday.
Qualifications:
- Bachelor's degree in finance, business, operations, or related field
- 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles
- Strong understanding of alternative investment operations and transaction lifecycle workflows
- Proven experience leading large-scale cross-functional programs and strategic initiatives
- Demonstrated ability to improve processes through automation, technology, data, and operational redesign
- Experience developing operating models, governance frameworks, controls, and performance metrics
- Strong analytical, problem-solving, and project management skills
- Excellent communication and stakeholder management capabilities
- Ability to influence across business, product, technology, and operations teams
- Knowledge of private funds, registered funds, interval funds, and alternative investment platforms (preferred)
