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Salary: USD 135,000 - 175,000 / annual
iCapital is seeking an Assistant Vice President or Vice President to lead strategic transformation initiatives across the Transactional Operations team. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. The successful candidate will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation.
Key responsibilities include:
- Leading strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations
- Partnering with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients
- Preparing executive-level recommendations, project updates, and strategic roadmaps
- Driving major industry partnership initiatives that enable straight-through processing and workflow standardization across the Alternative Investments industry
- Designing and implementing scalable operating models, controls, governance frameworks, and standard operating procedures
- Driving operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability
- Serving as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products, and related new initiatives
- Establishing KPIs, dashboards, and management reporting to improve operational transparency and performance
The role is hybrid, requiring office presence Monday–Thursday with flexibility to work remotely on Friday. iCapital offers equity for all full-time employees, an annual performance bonus, employer-matched retirement plan, subsidized healthcare (100% employer-paid dental and vision), telemedicine, virtual mental health counseling, parental leave, and unlimited PTO.
Requirements:
- Bachelor's degree in finance, business, operations, or a related field
- 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles
- Strong understanding of alternative investment operations and transaction lifecycle workflows
- Proven experience leading large-scale cross-functional programs and strategic initiatives
- Demonstrated ability to improve processes through automation, technology, data, and operational redesign
- Experience developing operating models, governance frameworks, controls, and performance metrics
- Strong analytical, problem-solving, and project management skills
- Excellent communication and stakeholder management capabilities
- Ability to influence across business, product, technology, and operations teams
- Knowledge of private funds, registered funds, interval funds, and alternative investment platforms is preferred
