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Salary: USD 59,400 - 98,600 / annual
Datasite, part of a global group of companies (including Blueflame AI, Grata, and Sherpany) focused on facilitating economic value creation, is seeking a Training Specialist to design, develop, and deliver comprehensive training solutions across multiple formats.
In this role, you will analyze training needs and develop appropriate learning solutions for internal teams and global customers. You'll create and deliver training in classroom, virtual, and self-guided e-learning formats, working with subject matter experts to design curriculum and instructional materials. You'll monitor trainee comprehension and satisfaction, provide feedback, and adjust delivery methods to ensure effectiveness. Additionally, you'll maintain and enhance existing training materials, develop professional enrichment programs, document standard operating procedures, and stay current with product software developments to define best practices prior to code releases.
You'll serve as a resource for product questions, support Client Service teams, and contribute to documentation and job aids. The role requires staying current with training methodologies and learning tools, and leveraging generative AI tools to enhance training design and delivery.
This is a hybrid position based in either the Minneapolis or New York City office, with an expectation to work on-site a minimum of two days per week (subject to team-specific requirements).
QUALIFICATIONS:
- Minimum: Bachelor's degree or equivalent work experience in instructional design or technical training certification
- Minimum 3–6 years' experience in training or educational context (preferred)
- Confident presentation skills
- Experience with instructional design strategies for users with varying skill sets
- Strong organizational and prioritization skills; ability to manage multiple projects and adapt to changing business needs
- Reliable in meeting commitments and deadlines
- Ability to work independently and collaboratively within a team
- Ability to analyze product changes and develop creative, effective standard operating procedures
- Proactive, positive approach to adopting new technology
- Demonstrated experience using generative AI tools to design, enhance, and deliver training
- Experience with Articulate or other e-learning authoring tools
- Experience with Learning Management Systems (LMS)
- Attention to detail
- Strong written and verbal communication skills
- Ability to understand business needs and contribute process/product improvement ideas
- Ability to work well under significant pressure
- Advanced knowledge of Microsoft Office Suite
- Must be a team player able to work in a time-sensitive, high-pressure, deadline-driven environment
