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Neko Health is redefining preventive care through data-driven, non-invasive clinical assessments delivered in under an hour. The company combines proprietary technology with direct clinical care to provide personalized, actionable health insights before symptoms appear.
As Global Clinician Education Lead, you will own the end-to-end clinician education function across all markets. This is a builder role where you will design and establish the global clinician curriculum, competency framework, and education team from the ground up.
Key responsibilities include:
- Design and own the global clinician curriculum spanning onboarding through expert practice, with local adaptation only where regulation requires it
- Define the clinician competency framework and readiness gates that determine when clinicians are ready to work unsupervised
- Own the clinician debrief program, including how results and uncertainty are communicated to members
- Train clinicians on all new or updated protocols and product changes, verifying comprehension and application
- Teach clinicians to work effectively alongside Neko's AI-supported workflow, leveraging AI to accelerate education development while maintaining clinical review
- Prepare clinic leads to conduct competency and performance conversations with confidence, in partnership with the Global Operator Education Lead
- Lead market educators and launch trainers across all markets, maintaining one consistent standard globally
- Sign off on clinical accuracy for all clinician-facing content before publication
You will work in a warm, direct, and curious manner, building trust across cultures and clinical traditions, surfacing problems early, and maintaining high standards while staying connected to the educators and clinicians doing the work.
REQUIREMENTS:
- Registered healthcare professional with current registration and 5+ years of post-registration clinical experience
- 3+ years designing and delivering clinical education end-to-end, including ownership of curriculum, competency framework, and outcome data
- 3+ years building competency-based assessment, where readiness is judged against criteria rather than attendance
- 3+ years leading or coaching clinical educators or trainers, holding a consistent standard across multiple sites
- 3+ years translating complex clinical and product information into clear, accurate learning content
- 1+ year using AI tools in your own work, with a considered view on where human review is required; confident using outcome data to improve programs
NICE TO HAVE:
- Experience in health technology, digital health, or medical devices where products change rapidly and training must keep pace
- Experience building education across multiple countries, including navigating local regulatory requirements
- Familiarity with learning management systems and simulation or authoring tools
