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Salary: USD 60,000 - 95,000 / annual
Odeko is an all-in-one operations and technology platform serving over 20,000 independent coffee shops, cafes, and food establishments. The platform enables customers to purchase supplies from hundreds of brands, track ordering trends, finance equipment, and access insurance—helping them increase revenue, reduce environmental impact, and save on costs and vendor management time.
As a Territory Sales Associate, you will be the revenue leader in your assigned city, driving growth through new customer acquisition and account expansion. You will identify and secure commitments from independent coffee shop owners, onboarding them to Odeko's local supply delivery service. Using Odeko's data-driven prospect database, you will develop new client relationships to accelerate market growth.
Key responsibilities include:
- Achieving monthly revenue goals through new customer acquisition and account growth
- Securing commitments from coffee shop owners and managing their onboarding
- Leveraging prospect data to identify and develop high-potential partnerships
- Owning the full customer relationship (pre- and post-sale) with focus on retention and expansion through upselling and in-person cafe visits
- Collaborating with Operations and Support teams to resolve customer issues quickly
- Maintaining detailed CRM records in HubSpot to track activity and enhance customer experience
- Partnering with vendor partners on local coffee events and sampling campaigns
- Serving as primary liaison between customers and internal teams, advocating for product/process improvements based on feedback
- Staying current on local and national specialty coffee industry trends
Requirements:
- 2+ years of relevant sales, account management, business development experience, OR local coffee community leadership experience
- Proven ability to discover and close sales opportunities and build client relationships
- Self-directed with comfort in evolving environments
- Experience managing sales pipelines to achieve revenue targets
- Ability to deliver client-focused solutions based on customer needs
- Passion for coffee and small business (coffee industry background is a bonus)
