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Carewell is seeking a Telehealth Physician to serve as the clinical anchor for a growing care navigation program. This is a ground-floor clinical leadership opportunity to shape how the program practices and scales from the ground up.
The role centers on three connected areas:
**Member Evaluation & Care**: Conduct telehealth evaluations with members who have complex medical, medication, or care coordination needs. Identify and prioritize clinical needs, translating them into clear next steps for the care team. Coordinate with members' primary care providers and specialists to support continuity of care.
**Clinical Oversight**: Review and sign off on care plans developed with RNs, LCSWs, and care navigators. Serve as the escalation point for clinical concerns raised by the care team, responding the same day they are identified. Guide care plans that address both medical needs and social determinants of health, such as food access, transportation, and support at home.
**Program & Protocol Development**: Develop and maintain clinical protocols, escalation criteria, and scope-of-practice guidance for the care team. Support training for nurses and care navigators on clinical red flags, medication basics, and when to escalate. Partner with Compliance and program leadership on clinical quality, documentation standards, and new program design.
**Documentation & Compliance**: Complete accurate, timely documentation for every evaluation and care plan review. Maintain licensure and credentialing, and follow all telehealth, privacy (HIPAA), and consent requirements.
Key performance indicators include care plan review and sign-off completed on schedule, clinical escalations responded to the same day, quality outcomes for engaged members (such as avoidable ED visits and readmissions), clinical protocols and escalation pathways built and adopted by the care team, and documentation accuracy and timeliness.
The program is early-stage, and parts of this role are being built in real time. Processes will evolve and priorities will shift. You will work Monday–Friday, 9am–6pm ET, 100% remotely.
**Requirements**
Required:
- MD or DO with board certification in Internal Medicine, Family Medicine, or Geriatrics
- Active, unrestricted medical license in at least one U.S. state, with willingness to obtain additional state licenses as the program expands
- 3+ years of post-residency clinical practice
- Experience working in a team-based care model with nurses, social workers, or care coordinators
- Strong understanding of social determinants of health and how they affect outcomes
- Comfortable with telehealth platforms, EHRs, and care management tools
- Comfortable with ambiguity and rapid iteration
- Located in the United States and authorized to work in the U.S. without employer sponsorship
- Availability to work Monday–Friday, 9am–6pm ET
Nice to Have:
- Interstate Medical Licensure Compact (IMLC) eligibility or multiple active state licenses
- Active DEA registration
- Experience with Medicare, dual-eligible, or older adult populations
- Transitional care, value-based care, or population health experience
- Experience in a startup or new program launch
- Bilingual (Spanish preferred)
