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Parasail builds inference infrastructure for open-weight AI models, bringing together distributed GPU capacity and optimizing workload distribution across it. You will own the delivery and ongoing operation of Parasail's GPU infrastructure within partner data centers, from white space fit-out and site readiness through equipment installation, validation, and production launch.
You'll manage operational relationships with data center partners, hardware vendors, installation contractors, and remote-hands providers. You are accountable for execution: setting expectations, coordinating dependencies, verifying quality, and resolving issues. Your responsibilities include owning partner and vendor execution; leading white space fit-out and deployment coordination; running integrated delivery plans that connect hardware delivery, site preparation, installation, testing, and production readiness; translating engineering requirements into executable vendor deliverables; driving validation and acceptance with clear completion criteria; and owning ongoing physical infrastructure operations including maintenance, hardware replacements, and site access coordination.
You'll lead operational escalations by bringing together vendors, site teams, and engineers to resolve hardware and site issues, track restoration, communicate impact, and ensure corrective actions. You'll maintain accurate operational records for rack layouts, asset locations, configurations, and service histories. You'll manage delivery costs and risks by tracking vendor work against scope and budget, reviewing change requests, and communicating schedule or service risks. As Parasail grows, you'll help determine which capabilities to bring in-house and build the team to support deployments and operations across locations.
REQUIREMENTS:
- Experience delivering and supporting physical infrastructure in data center environments, including white space fit-out, hardware deployment, or technical operations
- Direct responsibility for managing vendors or service providers and holding them accountable for schedule, quality, and service performance
- Experience taking deployments from requirements and planning through installation, validation, and operational handoff
- Working technical knowledge of server hardware, rack infrastructure, cabling, networking, and power and cooling requirements sufficient to evaluate plans and assess completed work
- Strong program management skills, including coordinating multiple workstreams, managing dependencies, and driving issues to closure
- Experience coordinating maintenance or incident response in production environments
- Ability to build practical processes where ownership and systems are still developing
- Clear communication with technical teams, external partners, and leadership, especially when a deployment or service commitment is at risk
- Willingness to travel for site assessments, deployments, partner reviews, and operational needs
HELPFUL EXPERIENCE:
- GPU infrastructure, high-density racks, liquid cooling, or high-speed network fabrics
- Managing colocation providers, installation contractors, or remote-hands services across multiple sites
- Earlier hands-on experience installing, troubleshooting, or maintaining data center equipment
- Defining vendor scopes of work, acceptance criteria, and service-level expectations
- Hiring, mentoring, or leading data center technicians or infrastructure operations teams
- Building an internal operations capability alongside external service providers
