SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 170,000 - 200,000 / annual
Zip is an AI-powered enterprise procurement platform trusted by major enterprises including T-Mobile, OpenAI, AMD, Mars, and Dollar Tree. The company has processed over $500 billion in spend and saved customers over $8 billion. Backed by top-tier investors including Y Combinator, Tiger Global, and Alkeon, Zip has raised $371 million at a $2.2 billion valuation.
As Technical Program Manager, you will own and operate core programs that enable the Engineering organization to move fast, improve quality, and deliver consistently. This is a highly technical, execution-focused role requiring strong systems thinking, process orientation, and engineering fluency.
Key responsibilities include:
- Leading the Managed Release Process: coordinate monthly feature releases, track feature flags, align engineering timelines, and ensure Product Marketing and Customer Enablement readiness for customer-facing updates
- Driving feature flag hygiene and process improvements across their lifecycle (creation, usage, cleanup)
- Owning incident and bug management follow-up processes, driving retrospectives, identifying patterns, and ensuring consistent closure
- Tracking performance regressions and coordinating resolution across teams
- Understanding architecture and workflows to help teams unblock and align on timing, ownership, and integration needs
- Managing operational tasks for select technical vendors, including usage forecasting, access management, renewals, and credit tracking
You will work closely with engineers to build operational muscle, drive issue resolution, and ensure processes scale. This role is critical to ensuring the organization builds fast with confidence, supporting Engineering success across the company.
REQUIREMENTS:
- 1-3 years in Technical Program Management, Engineering Operations, Product Operations, or similar role at a fast-paced technology company
- Bachelor's and/or Master's degree, preferably in Computer Science, Engineering, Mathematics, Statistics, Economics, or equivalent
- Strong understanding of software development lifecycles, continuous integration practices, incident management, and deployment/release management
- Familiarity with feature flags, incidents, and bug ticket lifecycles; fluency to follow technical conversations without writing code
- Ability to drive clarity and accountability in cross-functional environments, defining success metrics and reporting on them
- Process-oriented mindset with curiosity to spot gaps and grit to close them
- Familiarity with vendor management and usage forecasting
- Experience working across product infrastructure and application-level teams
- Familiarity with tools like Linear, Zendesk, Notion, Snowflake, and GitHub
- Familiarity with AI tools such as Claude to automate routine workflows
