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Nexthink is hiring a Technical Partner Manager to drive pre-sales engagement with global Managed Service Provider (MSP) partners, with a focus on India-based partners. You will support the MSP Sales team as a trusted technical advisor, helping expand Nexthink's footprint through technical leadership, enablement, and value-driven selling across global MSP ecosystems.
Key responsibilities include defining and executing the Global MSP technical enablement strategy to equip partner teams to independently position, demonstrate, and sell Nexthink solutions. You will enable MSP partners to integrate Nexthink into their service portfolios and go-to-market offerings, building long-term technical relationships and driving continuous capability uplift.
In pre-sales execution, you will act as the primary technical pre-sales lead for MSP-aligned opportunities, supporting the full sales cycle including solution positioning, demonstrations, proof-of-value engagements, and technical validation. You will lead value-based workshops to articulate how Nexthink delivers measurable business outcomes and support large, complex enterprise opportunities.
Collaboration is central to the role. You will partner with MSP account teams on pipeline development, account planning, and quarterly business reviews. You will act as a technical liaison between MSP partners and Nexthink product teams, providing feedback on requirements, roadmap, and market needs. You will also engage with cross-functional stakeholders in IT Operations, ITSM, Security, and Digital Workplace to build strong solution alignment.
As a thought leader, you will act as a Nexthink subject matter expert internally and externally, contribute to partner-facing content including case studies and RFP responses, deliver presentations at customer events and industry forums, and help shape innovative partner-led services built on the Nexthink platform.
Nexthink is the leader in digital employee experience management software, serving over 1,200 customers and 15 million employees globally. The company operates with over 1,000 employees across 5 continents with 75+ nationalities. The role offers a permanent contract, hybrid work model, health insurance, flexible hours with unlimited vacation, professional training access, and comprehensive leave policies.
REQUIREMENTS:
- 3+ years of extensive experience in pre-sales, solution consulting, or technical sales within SaaS or cloud environments
- Proven experience working with and enabling global MSP partners
- Track record of supporting revenue growth and contributing to complex sales cycles
- Experience in value selling and engaging with senior business and technical stakeholders
- Technical & Domain Expertise (one or more areas): Digital Employee Experience (DEX) / End-User Computing / Workplace services; IT Service Management (ITSM) and ITIL frameworks; Cloud and workplace transformation (e.g., Microsoft 365, Windows 11, migrations); Security, governance, risk, and compliance; Experience in designing or operating enterprise IT services or service desks
- Strong business and commercial acumen with a value-driven mindset
- Excellent presentation, communication, and storytelling skills, including executive-level engagement
- Ability to operate independently in a fast-paced, global environment
- Highly collaborative, with ability to influence across partner and internal teams
- Technically curious and able to rapidly learn and articulate Nexthink's platform and value
- Fluent English required
- Willingness to travel domestically within India and occasionally internationally