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Salary: USD 140,000 - 175,000 / annual
EvolutionIQ is an AI-powered insurance claims platform on a mission to make claims handling more accurate, fair, and efficient for Fortune 1000 insurance carriers. The company has been recognized as one of Inc.'s Best Workplaces for three consecutive years and Built In's Best Places to Work in 2025 and 2026.
As a Technical Engagement Manager, you will be a key driver of client success, managing the delivery and deployment of EvolutionIQ's solutions to major insurance carriers. You'll own the full engagement lifecycle—from initial deployment through change management to long-term client success and renewal/expansion opportunities.
Key responsibilities include:
- Provide day-to-day project management and technical delivery for a portfolio of clients, ensuring solutions meet requirements on time and within scope
- Lead internal and customer-facing calls, demonstrations, and presentations; serve as the client advocate with an "outside-in" perspective
- Manage project timelines, track progress, and escalate risks proactively to both clients and internal delivery teams
- Document client business rules, requirements, and processes; ensure proper platform configuration
- Develop deep understanding of insurance claims workflows and EvolutionIQ's solution capabilities
- Support business development and operational initiatives as needed
- Provide backup support to Senior TEMs on top-tier accounts
You'll need 3+ years of experience in account management, project management, or client delivery roles with a proven track record of meeting external deadlines. Strong data analysis skills (Excel, analytical tools) and background working with data as an analyst, consultant, or in client-facing roles are essential. You should be an excellent communicator across technical and non-technical audiences, detail-oriented, process-driven, and able to balance competing client needs with budget and capacity constraints. Self-starter mentality, empathy, and commitment to high-quality service are critical.
Compensation includes a base salary of $140–175K (depending on experience), annual bonus, and company equity (RSUs). Benefits include comprehensive medical, dental, vision, disability and life insurance, 401(k) matching, 100% paid parental leave (16 weeks primary / 12 weeks secondary), flexible return-to-work schedules, paid time off, $1,000 annual professional development budget, and tuition reimbursement. The office offers catered lunches, happy hours, pet-friendly spaces, and a monthly technology stipend. Visa sponsorship is available for eligible candidates.
