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Vestiaire Collective is the leading global online marketplace for pre-loved fashion, founded in 2009 and headquartered in Paris. The company operates a diverse global team of 600+ employees across offices in London, Berlin, New York, Singapore, and Ho Chi Minh, with warehouses in Tourcoing, Crawley, Hong Kong, and New York. The mission is to transform the fashion industry toward sustainability by empowering communities to embrace circular fashion.
You will join the Crawley Warehouse as a Logistics Team Leader, reporting to the Warehouse Manager. This is a hands-on management role overseeing day-to-day warehouse operations and leading an operational team.
Key Responsibilities:
- Lead and support an operational team, ensuring high engagement and performance
- Manage daily team activity: allocate tasks, monitor progress, and prioritize according to operational needs
- Plan and organize work to balance workload with team capacity, including managing holidays and absences
- Ensure compliance with company policies, procedures, health, safety, and security standards
- Own operational procedures and ways of working, ensuring consistent team adherence
- Serve as a technical and operational reference point for the team
- Support onboarding and training of new team members; develop cross-training and versatility
- Maintain visible, hands-on presence on the warehouse floor with strong internal communication
- Monitor operational performance; escalate issues, incidents, and dysfunctions to management
- Identify opportunities to improve processes, productivity, and overall warehouse performance
The role offers meaningful work in a fast-growing, sustainability-focused company with a globally diverse team. Benefits include learning and development investment, competitive compensation, equity eligibility as a full project member, and two paid volunteer days annually.
Requirements:
- Level 3 qualification or equivalent, preferably in logistics, supply chain, or related field
- 3–5 years of experience in a logistics or warehouse team leadership role
- Proven experience managing teams in fast-paced, challenging operational environments
- Rigorous, autonomous, and proactive with strong initiative-taking ability
- Excellent communication and interpersonal skills; ability to build cross-team relationships
- Resilient, hands-on, comfortable in fast-moving operational environments
- Strong focus on customer and operational excellence, with commitment to quality and productivity targets
- Previous experience in fashion, luxury, retail, or e-commerce is a plus
