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Salary: USD 56,000 - 68,000 / annual
Level Access is seeking a Team Lead for Sales Development to manage and develop a small team of Sales Development Representatives (SDRs). This is a people-management role focused on talent development, team performance, and go-to-market strategy execution.
In this position, you will serve as the first line of management for SDRs, providing real-time coaching on messaging, calls, emails, time management, and prioritization. You'll be responsible for onboarding and training new SDR hires through structured learning, shadowing, and skill-building sessions. Key responsibilities include refining outbound messaging, talk tracks, and email templates to ensure consistency and effectiveness across the team.
You will monitor call quality, outreach execution, and messaging alignment, then assist the SDR Manager with performance insights during pipeline pursuit weeks. You'll help track pacing toward activity expectations and target attainment, identify strategic levers (persona targeting, channel mix, sequence adjustments) to improve conversion rates, and collaborate with Marketing, Sales, Enablement, and RevOps to share team insights and align on key initiatives.
The role also includes individual contributor responsibilities: contacting qualified prospects using a consultative sales approach, engaging with and developing prospects for the Sales team to close, documenting and tracking all leads and activities in Salesforce, scheduling appointments with Account Executives in target verticals, and nurturing longer-term prospects.
You'll foster a collaborative, accountable, and high-performance team environment, celebrating wins and reinforcing best practices. The company emphasizes a mission-driven culture built on clarity, consistency, accountability, and growth.
Level Access operates in the accessibility/compliance technology space and is committed to workforce diversity and reasonable accommodations throughout the hiring process.
REQUIREMENTS:
• 2+ years of SDR or BDR experience with consistent performance and demonstrated mastery of the role
• Experience mentoring peers, leading trainings, or supporting team onboarding
• Familiarity with Salesforce, Outreach, Sales Navigator, ZoomInfo, and other sales tools
• A desire to grow into leadership and contribute meaningfully to team culture and performance
• Strong communication skills and passion for developing others
• Natural coaching ability; lead by example with strong messaging, discipline, and professionalism
• Ability to identify skill gaps or performance opportunities quickly
• Thrive in fast-paced environments and solve problems in real time
• Strong time management skills; ability to plan, prioritize, and organize a diversified workload with attention to detail
• Drive a high-performance culture and hold reps and yourself accountable for hitting activity and performance goals
