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OnePay is a consumer fintech platform backed by Walmart and Ribbit Capital, offering an all-in-one financial services experience combining banking, high-yield savings, credit cards, lending, investing, and crypto. The company partners with employers and platforms to deliver embedded financial services at scale.
As Talent Operations Coordinator, you will be the operational backbone of OnePay's hiring and onboarding efforts. You'll manage the complete interview lifecycle in Ashby (the ATS), including scheduling across time zones, maintaining accurate candidate stages and scorecards, and coordinating interviewer readiness with prep materials and logistics. You'll serve as the primary point of contact for candidates, ensuring clear communication and professional experience throughout the hiring process.
Key responsibilities include: mastering interview scheduling across departments and time zones; owning Ashby data hygiene and process accuracy; managing interviewer coordination including calendar and video logistics; providing candidate communication and updates; coordinating preboarding activities; optimizing recruiting processes with the broader Talent Operations team; building templates, playbooks, and SOPs for scheduling and communications; tracking core recruiting metrics (time to schedule, time to feedback, candidate NPS, offer acceptance rate) and identifying bottlenecks; partnering with recruiters on sourcing for select roles including prospect research and pipeline building; planning post-onboarding check-ins and coordinating with managers and IT; and preparing onboarding and compliance training materials.
You'll work in an AI-native environment, leveraging tools like Claude, Gemini, and Ashby's AI features to streamline communication, automate repetitive tasks, and identify efficiency improvements. You'll help champion AI adoption across the talent team.
The company culture emphasizes speed, execution, low ego, and operating effectively in motion. You'll have exposure to the broader People team and participate in various talent initiatives.
REQUIREMENTS:
- 4–7 years of experience in talent operations and recruiting coordination
- Exceptional organizational skills with an operations-first mindset; ability to manage multiple moving parts seamlessly
- Outstanding written and verbal communication; articulate, clear, and professional in all interactions
- AI-native approach: already using tools like Claude and Gemini effectively; excited to expand their application
- Proficiency with ATS platforms (Ashby experience is a plus) and Google Workspace
- Drive and proactivity; builder and executor mindset
