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Delinea is seeking a Talent Acquisition Operations Manager to lead the transformation of its global talent acquisition infrastructure and drive operational excellence across the end-to-end hiring experience. This role will oversee all recruiting systems, tools, programs, and processes, accelerating the hiring experience as the company scales for growth.
You will report to the VP of Talent and partner closely with the People Analytics, Legal, and People Operations teams. This is a hands-on role where you'll build recruiting processes from scratch alongside leadership, with no existing playbook to follow.
Key responsibilities include:
**Process & Operations:** Redesign the end-to-end recruiting process with focus on operational rigor, data, automation, and excellent candidate and hiring team experience. Build and document SOPs, SLAs, and structured interviewing practices across all functions globally. Partner with People Analytics to build recruiting metrics and reporting for executive leadership consumption.
**Programs & Data:** Own strategy, structure, and execution for all recruiting programs including Referral Program, Internal Mobility, and Talent Marketing. Create data-driven reporting to measure recruiting capacity and recruiter effectiveness against KPIs. Provide global leaders with digestible insights into hiring state. Own job posting strategy and job description standards.
**Systems & Tools:** Manage all tools and systems used by the recruiting team, ensuring effective workflows and operational health. Serve as subject matter expert for Ashby ATS, maintaining data integrity and consistent usage across all users. Evaluate and introduce new tools and AI-driven automation to reduce manual work and give recruiters more time with candidates and hiring teams.
**Enablement:** Provide regular enablement to the recruiting team on tool usage, process changes, and workflows. Partner with Marketing to enable recruiters to share the Delinea story to the external talent marketplace.
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization. The company's cloud-native Identity Security Platform uses AI-powered intelligence to govern interactions across the modern enterprise, with deployment in weeks and 99.995% uptime.
**Requirements:**
- 5+ years proven success in a recruiting or talent acquisition role
- 3+ years in a recruiting operations or recruiting programs role, ideally at a high-growth tech or SaaS company
- Administrative experience with a modern ATS; Ashby strongly preferred (Greenhouse, Lever, or similar tools will be considered)
- Track record of building or redesigning recruiting processes and programs (referral program, internal mobility, candidate experience)
- Strong aptitude with AI and automation
- Strong analytical skills with experience building recruiting dashboards and using data to tell a story
- Proven project and change management skills with ability to scope work, align stakeholders, and land change in partnership with cross-functional peers and leaders
- Experience partnering with People Operations, HRIS, and IT on integrations, data flows, and compliance
- Excellent written and verbal communication skills, comfortable training and presenting to various audiences
- Global experience preferred