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Salary: USD 150,000 - 200,000 / annual
Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft.
You will be the technical owner and subject matter expert for Adyen's global physical safety and security technology environment, reporting to the Global Head of Physical Safety & Security. This is a hands-on, global role responsible for the technical lifecycle of access control, credentialing, CCTV, intrusion detection, visitor management, emergency communication systems, and emerging AI-enabled security technologies across Adyen's international office network.
Key responsibilities include:
**Physical Safety & Security Systems**: Own the technical lifecycle from architecture through deployment, maintenance, and decommissioning. Manage enterprise access control, CCTV, intrusion detection, visitor management, and related technologies. Ensure operational availability, reliability, and appropriate configuration. Manage system administration, device onboarding, and troubleshoot hardware, software, network, and system issues. Manage technical incidents, maintain documentation and architecture diagrams.
**Security Technology Architecture & Design**: Design physical safety and security solutions for new offices, relocations, and major workplace projects. Translate security requirements and risk assessments into practical technical designs. Define requirements for access control, CCTV, intrusion detection, and supporting infrastructure. Review technical drawings and vendor proposals. Lead commissioning, testing, and handover. Develop and maintain global technology standards and reference architectures.
**Access Control & Identity**: Own technical administration of Adyen's global access-control environment, including Genea and related technologies. Create and maintain access profiles, groups, and permissions. Support employee access issues and credential problems. Partner with IT and HR on identity and employee lifecycle integrations. Drive consistent access-control architecture across global offices.
**Integrations, Automation & AI**: Develop integrations between physical safety and security platforms and enterprise systems. Work with APIs, cloud platforms, and automation tools. Identify opportunities to automate repetitive processes. Support development and deployment of AI-enabled security capabilities. Conduct technical research and proof-of-concept testing for emerging technologies.
**Projects, Migrations & Resilience**: Lead technical delivery of physical safety and security projects. Support new office openings, relocations, migrations, and technology upgrades. Plan and execute software updates, firmware upgrades, and patches. Execute migrations from legacy platforms. Support backup, recovery, and business continuity arrangements.
**Operational Support & Investigations**: Provide first-line technical support for physical safety and security technology requests. Troubleshoot access control, CCTV, alarm, and visitor management issues. Support physical security investigations through access records and video data. Provide technical guidance to dependent teams.
**Vendor & Partner Management**: Act as technical point of contact for vendors and integrators. Review technical proposals and implementation plans. Support vendor selection and due diligence. Coordinate maintenance and project delivery with external partners.
Within the first year, success means establishing a reliable, scalable technical foundation; becoming the primary technical owner; establishing consistent technology standards; improving system availability and resilience; strengthening technical integration during emergencies; reducing external vendor dependency; successfully delivering deployments and migrations; improving automation and integrations; supporting AI-enabled technology rollout; and strengthening technical documentation and lifecycle management.
**Requirements**:
- 5+ years of experience in physical security technology, electronic security systems, or closely related field
- Strong hands-on experience with enterprise access control and CCTV systems
- Experience with Genea or comparable enterprise physical security platforms
- Experience designing and delivering physical safety and security technology solutions across multiple sites
- Strong troubleshooting skills across hardware, software, networks, and integrations
- Experience with system migrations, upgrades, and technology lifecycle management
- Experience integrating physical security systems with enterprise IT, identity, or HR platforms
- Comfortable working with APIs, cloud technologies, automation, and system integrations
- Strong understanding of IP-based physical security systems and networking concepts (TCP/IP, VLANs, PoE, VPNs, firewall requirements)
- Strong interest in cloud-based security platforms, AI/ML applications, video analytics, and modern authentication technologies
- Experience supporting or integrating AI-enabled security solutions preferred
- Experience delivering complex, multi-site technical projects from design through implementation
- Comfortable working with technology vendors, security integrators, and contractors
- Strong communication, documentation, and stakeholder management skills
- Able to work independently across multiple countries and time zones
- Hands-on, curious, and comfortable operating at both technical and architectural levels
- Able to balance security, safety, reliability, privacy, usability, and business requirements
- Relevant degree or equivalent professional experience in engineering, information technology, electronic security, or related field preferred
- Relevant physical security technology certification or professional qualification is an advantage
