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Braze is seeking a Systems Engineer II to lead complex technical projects and build scalable integrations across enterprise platforms. You'll own projects from idea to delivery, automating manual processes and partnering across Security, Engineering, People, Finance, and IT to ensure platforms remain secure, reliable, efficient, and user-friendly.
Key responsibilities include:
**Identity & Access Management:** Design and enhance automated provisioning, deprovisioning, access governance, and lifecycle management workflows using Okta, SCIM, APIs, and workflow automation tools. Improve security, reduce manual effort, and strengthen audit readiness.
**Enterprise Platforms & Collaboration Tools:** Design, administer, and improve critical business platforms including Google Workspace, Atlassian, Slack, GitHub, and identity services. Ensure systems remain scalable, secure, and aligned with evolving business requirements.
**AI-Enabled Operations & Productivity:** Evaluate, pilot, and implement AI-powered capabilities that improve internal workflows, service delivery, self-service experiences, and employee productivity. Help establish best practices for responsible AI adoption within enterprise systems.
**Device Trust & Secure Access:** Partner with Security and Infrastructure teams to strengthen device trust, identity-based access controls, and secure access initiatives across endpoint management and authentication platforms.
**Self-Service IT:** Design workflows that reduce manual ticket handling and empower employees through self-service capabilities, automated approvals, lifecycle workflows, and intelligent service experiences.
**Audit Readiness & Governance Automation:** Partner with Security and Compliance teams to automate evidence collection, access reviews, reporting, and control validation across enterprise systems.
**Innovation & Emerging Technology:** Research and evaluate new technologies, platform capabilities, and automation opportunities that improve scalability and enhance employee experience.
You'll contribute to enterprise platform roadmaps, participate in incident response and troubleshooting, and collaborate with stakeholders across the business to deliver scalable technical solutions.
**Requirements:**
- Experienced in contributing to the design, administration, and support of SaaS-heavy enterprise environments
- Strong understanding of identity and access management concepts including SSO, MFA, SCIM, lifecycle management, RBAC, and access governance
- Proficient with automation, scripting, and integrations using technologies such as Python, PowerShell, REST APIs, Terraform, or workflow automation platforms
- Experienced working with enterprise platforms such as Okta, Google Workspace, Slack, GitHub, Atlassian, or endpoint management solutions
- Familiar with security, compliance, and audit frameworks such as SOX, SOC2, or ISO 27001
- Comfortable managing technical projects and collaborating across multiple teams and business functions
- Curious, collaborative, and motivated by solving problems through automation and thoughtful systems design
- Excited by emerging technologies and interested in leveraging AI to improve operational efficiency
**Bonus qualifications:**
- Certifications in Okta, Google Workspace, Atlassian, Kandji, GitHub, or related enterprise platforms
- Experience administering Atlassian Cloud, including Jira, Jira Service Management, and Confluence
- Experience with Okta Workflows, Terraform, Workato, or other automation platforms
- Experience implementing AI-enabled workflows, copilots, agents, or enterprise AI governance practices
- Familiarity with cloud platforms such as AWS, GCP, or Azure
- Experience supporting high-growth SaaS organizations with complex enterprise system environments
