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Commonwealth Fusion Systems is seeking a Systems Administrator to join the Enterprise Applications team. You will serve as a key technical pillar supporting the company's digital infrastructure, taking ownership of day-to-day system administration, end-user support, and technical maintenance for Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), and Manufacturing Execution Systems (MES) platforms.
In this role, you will:
- Serve as the primary technical point of contact for end-user support across enterprise applications, resolving user tickets and performing root-cause analysis
- Manage user onboarding, offboarding, group assignments, and role-based access control across core platforms
- Execute routine technical updates and application maintenance, including modifying workflows, updating UI elements, and editing system configurations
- Author, update, and maintain clear documentation, standard operating procedures, and technical guides
- Deliver practical training sessions to onboard new users and educate existing users on best practices and new features
- Audit software license usage to optimize provisioning and automate routine administrative tasks
- Assist in user acceptance testing and system validation for new releases and patch updates
- Monitor and troubleshoot digital thread connections and data flows between enterprise systems
CFS is the world's largest fusion company, having raised $4 billion since 2018 and operating in a fast-paced, mission-driven environment focused on delivering commercially viable fusion power plants.
REQUIREMENTS:
- Bachelor's degree, preferably in Engineering, Computer Science, Information Technology, or a related STEM field (or equivalent industry experience)
- Proven ability to troubleshoot complex issues, diagnose root causes, and follow logical steps to resolve technical problems
- Strong commitment to end-user support, with patience, empathy, and enthusiasm for helping internal stakeholders
- Exceptional written and verbal communication skills, with ability to explain technical solutions to non-technical stakeholders
- Core software literacy, including grasp of conditional logic, basic programming concepts, and data flows across connected systems
- Meticulous attention to detail, ensuring system changes are applied safely and documentation is thorough and reliable
- Fast learner with high curiosity and strong growth potential, energized by complex problem solving in dynamic environments
- Deep alignment with mission to deliver urgent transition to fusion energy
- Ability to perform activities such as typing, standing, and sitting for extended periods
- Willingness to occasionally travel or work required nights/weekends/on-call
- Ability to work in facility with industrial hazards including heat, cold, noise, fumes, strong magnets, lead, high voltage, high current, pressure systems, and cryogenics
BONUS QUALIFICATIONS:
- Familiarity with enterprise software platforms including Teamcenter (PLM), Designcenter/NX (CAD), Odoo (ERP), Manufacturo/Opcenter (MES), and AVEVA
- Basic understanding of engineering, manufacturing, and assembly processes in technical environments
- Practical experience writing scripts or database queries (Python, PowerShell, SQL) for task automation or data manipulation
- Working knowledge of web technologies and stylesheets (XML, HTML, CSS) or low-code application development platforms (Mendix)
- Practical experience using Jira for project/task tracking and Confluence for knowledge base documentation
- Previous experience in technical support, IT service desk, or systems administration role
