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Graphcore is a leading innovator in AI compute hardware, software, and systems infrastructure. As part of the SoftBank Group, the company develops advanced AI systems and is seeking a Supply Quality Engineer to manage supply chain quality in a high-tech manufacturing environment.
You will work across Graphcore's global supply chain in a technically challenging, fast-paced setting to ensure readiness and successful ramp as the company develops and manufactures advanced AI systems. You'll be hands-on, comfortable with ambiguity, and capable of managing multiple projects and stakeholders simultaneously.
Key Responsibilities:
- Facilitate Advanced Product Quality Planning (APQP) activities including risk assessment, failure mode and effects analysis (FMEA), and control plan development to proactively identify and mitigate quality risks
- Create and maintain quality plans ensuring conformance to customer specifications and internal standards
- Ensure suppliers fulfill new product introduction (NPI) requirements to guarantee production readiness
- Collect and analyze key production metrics such as cycle time and yield to support process and quality improvements
- Support training and education of production personnel
- Develop standard operating procedures to improve operator efficiency and process consistency
- Participate in Kaizen events to measure, document, and continuously improve manufacturing processes
- Facilitate engineering and management teams through structured root cause analysis (8D, 5-why, etc.)
- Represent Graphcore and partner companies as the voice of the customer within the supplier chain
You will join a diverse quality team based in Bristol, Cambridge (UK), and Hsinchu (Taiwan) offices, responsible for customer, supply chain, and product quality, as well as organizational compliance, governance, and assurance.
Requirements:
Essential:
- Ability to work across multiple organizations with engineering leaders and factory operatives
- Expertise in APQP activities, FMEAs, SPC (Statistical Process Control), control plans, ISO audits, and other quality tools
- Experience facilitating engineering and management teams through structured root cause analysis methodologies
- Gravitas to represent Graphcore and partner companies and act as voice of the customer within the supplier chain
- Passionate about consistently aiming for excellence, with attention to detail and relentless focus on continuous improvement
- Highly developed problem-solving skills
- Ability to deliver results under pressure and to challenging deadlines
Desirable:
- Demonstrable experience in the semiconductor industry or server manufacturing with emphasis on supplier quality improvements
- Certification and/or experience in Lean and/or Six Sigma methodologies
