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Salary: GBP 42,000 - 50,000 / annual
Focal Systems is an AI-first company headquartered in San Francisco that deploys deep learning computer vision solutions to automate and optimize brick-and-mortar retail. The company operates globally with offices in Canada, the UK, and a tech hub in Poland, and has deployed at scale with top retailers worldwide.
As Supply Chain Coordinator, you will own day-to-day UK supply chain operations for camera hardware and components. You will manage the complete lifecycle: inbound shipments and stock control, warehousing, outbound deliveries to field teams and retailer sites, and the returns and repair loop. The role requires coordinating across warehouse locations, field teams, couriers, and hauliers to ensure the right hardware reaches the right place at the right time.
Key responsibilities include:
- Managing inbound shipments from global supply chain, including import and customs paperwork
- Tracking stock levels against deployment schedules and flagging shortages or surpluses early
- Booking and tracking outbound deliveries to field teams and retailer sites
- Maintaining accurate inventory records through cycle counts, reconciliations, and system updates
- Coordinating warehouse and repair technician workflows, flexing resources as volume changes
- Reporting on supply chain KPIs (stock accuracy, order fulfilment time, repair turnaround)
- Suggesting and implementing warehouse process improvements
- Managing day-to-day warehouse activity including receiving, storage, picking, packing, and dispatch
- Ensuring health and safety compliance in the warehouse
The role operates in cycles with periods of rapid scale-up for new retailer rollouts followed by quieter maintenance periods. You will be the go-to person for an accurate picture of UK stock and logistics.
Requirements:
- 2+ years of experience in supply chain, logistics, warehouse, or inventory coordination
- Experience with stock control and inventory management with strong focus on accuracy
- Experience booking and tracking shipments and working with couriers or hauliers
- Proficiency with spreadsheets and inventory systems; comfortable keeping detailed records
- Technical aptitude and interest in troubleshooting hardware
- Strong organisational and time management skills, able to juggle priorities as volume fluctuates
- Clear written and verbal communication, including with suppliers and international colleagues
- Comfortable with hands-on warehouse work, including moving equipment safely
- Full valid UK driving licence
Nice to have: Experience with import/export paperwork or customs processes, returns management or reverse logistics, hardware repair, or background in retail technology, electronics, or field-service businesses.
