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Shield AI, a venture-backed defense-tech company, is seeking a Staff Product Support Specialist to own logistics planning, supply support, supportability analysis, and lifecycle support for next-generation autonomous aircraft systems. This role spans design, flight test, production, and operational sustainment phases.
You will execute integrated logistics support activities including maintenance concept development, support equipment requirements definition, provisioning data management, and spares recommendations. Key responsibilities include performing Maintenance Task Analysis to define preventive and corrective maintenance tasks, frequencies, tools, skill levels, and labor hours. You will build and maintain Logistics Control Number structures for configuration tracking and sustainment data management, and support Reliability and Maintainability activities including Level of Repair Analysis, FMECA review, maintainability assessments, and operational availability analysis.
Supply support execution is central to this role: you will conduct spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline tracking, and obsolescence risk identification. You will coordinate across engineering, manufacturing, supply chain, field operations, suppliers, and repair vendors to resolve support issues and ensure timely availability of parts and logistics resources. Additionally, you will provide logistics inputs to proposals and cost estimates, ensuring compliance with defense standards, contract requirements, export control regulations, and company processes.
This is an independent contributor role at the staff level, working with senior logistics leaders and program teams in a fast-paced defense environment.
REQUIREMENTS:
- Bachelor's degree in logistics, engineering, supply chain, aviation maintenance, business, or related field (or equivalent military/defense logistics experience)
- 6+ years supporting UAS, fighter, or other military aircraft logistics and sustainment
- Hands-on experience performing Maintenance Task Analysis and developing maintenance planning data
- Working knowledge of Logistics Control Number structures and their use in provisioning and supportability analysis
- Experience applying Reliability and Maintainability principles, including failure modes, maintainability drivers, availability metrics, and Level of Repair Analysis
- Hands-on supply support experience including spares planning, provisioning, inventory management, parts forecasting, and repairable tracking
- Ability to interpret engineering drawings, bills of material, configuration data, and technical documentation
- Strong analytical, communication, and organizational skills; ability to work independently and collaborate across teams
PREFERRED:
- Experience with integrated product support elements (supply support, support equipment, maintenance planning, technical data, manpower, facilities)
- Experience with provisioning/sparing tools such as PowerLOG J, SLICwave, COMPASS, CASA, OPUS10, EAGLE, or similar
- Familiarity with MIL STD 1388, GEIA STD 0007, SAE TA STD 0017, MIL HDBK 502A, or related product support standards
