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Shield AI, a venture-backed defense-tech company, is seeking an experienced Staff Product Support professional to lead logistics planning, supply support, sustainment analysis, and lifecycle support activities for a next-generation autonomous aircraft system (UAS program). This role spans design, flight test, production, and operational sustainment phases.
You will lead integrated logistics support activities including maintenance concepts, support equipment design, provisioning, spares planning, and sustainment documentation. Key responsibilities include performing and managing Maintenance Task Analysis to define preventive and corrective maintenance requirements, task frequencies, tools, skill levels, and labor hours. You'll develop and maintain Logistics Control Number structures to support provisioning, maintenance planning, technical documentation, and configuration tracking.
You will partner cross-functionally with engineering, program management, manufacturing, supply chain, field operations, and customer stakeholders to ensure logistics requirements are incorporated into system design and program execution. You'll support Reliability and Maintainability activities including Level of Repair Analysis, FMECA data analysis, maintainability assessments, corrective action planning, and operational availability improvement initiatives.
Additional responsibilities include leading supply support activities (spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline coordination, obsolescence management), coordinating with suppliers and repair vendors, supporting proposal development and cost estimates, and ensuring compliance with defense standards, contract requirements, and export control regulations.
Shield AI's products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies, with operations worldwide across the U.S., Europe, the Middle East, and Asia-Pacific.
**Requirements:**
- Bachelor's degree in logistics, engineering, supply chain, aviation maintenance, business, or related field; equivalent military or defense logistics experience may substitute for degree
- 8+ years of experience supporting UAS or fighter aircraft logistics and sustainment
- Demonstrated experience with Maintenance Task Analysis and maintenance planning data development
- Expertise with Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis
- Experience with Reliability and Maintainability principles, including failure modes, maintainability drivers, reliability growth, availability metrics, field performance analysis, and LORA development
- Hands-on supply support experience including spares planning, provisioning, inventory management, parts forecasting, repairables management, and sustainment execution
- Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation
- Experience working cross-functionally with engineering, program management, supply chain, manufacturing, quality, field service, and customer teams
- Strong analytical, communication, and organizational skills with ability to lead logistics efforts in fast-paced program environments
**Preferred Qualifications:**
- Proven experience with integrated product support elements (product support management, supply support, support equipment, manpower and personnel, facilities, maintenance planning)
- Experience with provisioning, sparing, or supportability tools such as PowerLOG-J, SLICwave, COMPASS, CASA, OPUS10, EAGLE, or similar systems
- Knowledge of MIL-STD-1388 legacy logistics concepts, GEIA-STD-0007, SAE TA-STD-0017, MIL-HDBK-502A, or related product support standards
- Experience developing logistics inputs for CDRLs, technical manuals, maintenance plans, provisioning data, sparing recommendations, or lifecycle sustainment plans
- Experience with ERP, PLM, or MRP systems such as SAP, Oracle, Costpoint, Teamcenter, Arena, Windchill, or similar platforms
- Active and current security clearance
