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Salary: USD 22 - 26 / hourly
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special healthcare needs. The company delivers 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.
As an SSI Specialist, you will be responsible for assisting individuals and families in navigating the Supplemental Security Income (SSI) application process and ensuring they receive the support and benefits they are entitled to. Your expertise will play a pivotal role in helping patient families secure critical benefits.
Key responsibilities include:
- Provide guidance and support to individuals seeking to apply for SSI benefits, explaining the application process, eligibility criteria, and required documentation
- Review and verify all application documents for accuracy and completeness, ensuring all necessary forms and supporting materials are included
- Conduct one-on-one consultations with applicants to gather relevant information, answer questions, and address concerns
- Prepare SSI applications for caregiver review, ensuring adherence to deadlines and compliance with all relevant regulations
- Monitor the progress of applications, follow up with relevant agencies, and maintain ongoing communication with families during the approval process
- Maintain accurate records of client interactions, applications, and outcomes while adhering to data privacy and confidentiality requirements
- Stay up to date with changes in SSI regulations, policies, and procedures, and ensure clients are informed about relevant updates
- Perform other duties as assigned
The role is fully remote and offers the opportunity to make a meaningful impact on families navigating complex healthcare and social support systems.
Requirements:
- Previous experience in SSI application assistance or a related field
- Strong knowledge of SSI eligibility criteria and application procedures
- Excellent interpersonal and communication skills
- Compassionate and patient demeanor when working with individuals in need
- Detail-oriented with strong organizational skills
- Ability to maintain strict confidentiality
- Bilingual in Spanish strongly preferred
- High School Diploma required
