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Supervisor, Ground Operations

Veho - San Antonio, TX, United States - In-office

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Salary: USD 60,000 - 70,000 / annual

Veho is building modern, end-to-end logistics infrastructure for ecommerce. As a Ground Operations Supervisor, you will lead warehouse associates and leads in a fast-paced, hands-on environment. You are responsible for team development, coaching staff on warehouse skills, and setting standards for operational excellence through values-based leadership. Key responsibilities include: - Lead and develop warehouse staff, coaching them on skills necessary for success and preparing them for future growth - Manage shift scheduling aligned with business needs and operational hours - Ensure accuracy of reports and cross-functional communication - Oversee sort and launch package processing while maintaining safety standards - Assess operational needs quickly and work cross-functionally to orchestrate seamless operations - Drive continuous improvement with identified milestones - Lead the team to achieve key KPIs and metrics - Partner cross-functionally to ensure successful operations - Thrive in a fast-paced environment requiring quick thinking and physical agility You will work in a warehouse environment with multiple shifts (first, second, third). Warehouse leadership is expected to be onsite during scheduled shifts, with occasional off-site work at manager discretion. The role demands flexibility for nights, holidays, and weekends as needed. Requirements: - Minimum 1 year of previous management experience in logistics, operations, or related field (preferred) - Proficient in technology platforms and tools relevant to logistics operations - Strong problem-solving skills and attention to detail - Ability to thrive in a fast-paced, physically demanding environment - Commitment to delivering exceptional experiences to team members and driver partners - Willingness to complete comprehensive background check - Willingness to work flexible hours including nights, holidays, and weekends - Physical ability to work in warehouse conditions: standing for duration of shift, frequent bending, lifting and carrying up to 50 pounds regularly, working in hot/cold temperatures and loud/fume environments - Minimal travel required

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