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Supervisor, Ground Operations

Veho - Grapevine, TX, United States - In-office

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Salary: USD 60,000 - 70,000 / annual

Veho is a Series B logistics and ecommerce fulfillment company building modern, end-to-end supply chain infrastructure for brands like HelloFresh, Zara, Macy's, and Sephora. The company's mission is to make shopping, shipping, and returns seamless through vertically integrated operations and next-generation technology. As a Ground Operations Supervisor, you will lead a hands-on warehouse team, managing day-to-day operations at a Grapevine, TX facility. You are responsible for developing warehouse associates and leads, coaching them on skills for current and future success, and setting standards of operational excellence through values-based leadership. Your scope includes team development, shift scheduling, cross-functional communication, accuracy of operational reports, and ensuring sort and launch packages are processed efficiently while maintaining safety standards. Key responsibilities include thriving in a fast-paced, physically demanding environment; planning and prioritizing team and business initiatives; assessing operational needs and working cross-functionally to orchestrate seamless operations; managing shift schedules aligned with business needs and projected volume; coaching and training team members; leading with values-based leadership to achieve KPIs and metrics; demonstrating strong teamwork and cross-functional partnership; and maintaining commitment to exceptional experiences for team members and driver partners. The role requires hands-on involvement in warehouse operations, including standing for full shifts, moving boxes, frequent bending, and potentially lifting up to 50 pounds regularly. You may work in varying temperatures, loud environments, and conditions with fumes. The anticipated schedule is Sunday–Wednesday overnights, though warehouse operating hours vary based on operational needs. Warehouse leadership is expected to be onsite during scheduled shifts, with occasional off-site work at manager discretion. Qualifications: Minimum 1 year of previous management experience in logistics, operations, or a related field (preferred). Proficiency in technology platforms and tools relevant to logistics operations. Strong problem-solving skills and attention to detail with ability to thrive in fast-paced, physically demanding environments. Commitment to delivering exceptional experiences to team members and driver partners. Willingness to complete a comprehensive background check. Willingness to work flexible hours, including nights, holidays, and weekends, as required. Physical ability to work in warehouse conditions including standing for full shifts, moving boxes, frequent bending, lifting up to 50 pounds regularly, and working in hot/cold temperatures and loud environments. Minimal travel required.

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