SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Okta is seeking a Subscription Compliance Manager to join the Subscription Compliance Program (SCP), which protects Okta's intellectual property by recovering lost revenue due to compliance overages and educating customers, partners, and employees.
Reporting to the Head of Subscription Compliance, you will manage all aspects of compliance engagements end-to-end. You will use internal tools and systems to determine if Okta customers are in compliance with their agreement terms and conditions. When subscription violations are identified, you will collaborate with Sales and other internal teams to resolve compliance issues, drive revenue growth, and ensure a positive customer experience.
Key responsibilities include:
- Manage compliance engagements from beginning to end
- Analyze and interpret complex subscription activation, usage, and contract data
- Work across internal organizations including Sales, Renewals, Customer Success, Deal Desk, Product, Data, Legal, and Operations
- Strategize with Account Teams on true-up, upsell, and cross-sell opportunities
- Handle both internal and external compliance-related escalations
- Participate in Sales and Account Team training and enablement
- Create and improve compliance policies, procedures, playbooks, and best practices
- Present at Sales Quarterly Business Reviews (QBRs)
Requirements:
- 5+ years of subscription compliance, license compliance, license management, contract compliance, software audit, software asset management, IT asset management, or related experience
- Experience working with Director-level and VP-level personnel
- Strong negotiation skills and written/verbal communication abilities
- Project management, organizational, and time management skills
- Process improvement capabilities and precise attention to detail
- Strong analytical, research, and critical thinking skills
- Ability to work in a dynamic, fast-paced environment
Preferred qualifications:
- Audit and/or compliance experience at a high-growth SaaS company
- Knowledge of SaaS financial, operational, and business metrics
- Experience with Salesforce, Tableau, Google Workspace, and Slack
