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Fetcherr is an AI company that transforms market complexity into measurable profit growth through its proprietary Market Model, which delivers accurate demand predictions and real-time decision intelligence. The company has successfully deployed its technology in global aviation (with partners including Delta, Virgin Atlantic, WestJet, and others) and is now expanding into the ferry industry.
Fetcherr is seeking a Subject Matter Expert (SME) to support the development of an AI-driven pricing solution tailored to ferry operations. This role serves as a strategic advisor to Product, Data Science, Engineering, and Customer teams, helping shape the ferry solution, validate business assumptions, and guide product and data strategy.
Key Responsibilities:
Industry Leadership: Serve as Fetcherr's primary authority on ferry revenue management, pricing, demand forecasting, and commercial operations. Provide expertise on ferry pricing dynamics including route and sailing pricing, accommodation category management (cabins, reclining seats, deck, pet cabins), vehicle pricing (cars, motorhomes, motorcycles, trailers), Ro-ro freight pricing, promotions, group bookings, and regulated fare regimes (resident fares, PSO, territorial continuity routes). Guide revenue management strategies balancing passenger load, vehicle deck and lane-meter yield, accommodation occupancy, and profitability across seasonal fleet deployments. Advise on ancillary revenue optimization (accommodation upgrades, priority boarding, onboard dining, lounges, Wi-Fi, pet accommodation, flexible-fare products) and dynamic pricing across short booking curves and high walk-up demand.
Data & Product Development: Own the definition of ferry operational data requirements including reservations, passenger and vehicle manifests, accommodation and deck inventory, lane-meter utilization, route and sailing performance, cancellations and no-shows, onboard purchases, freight contracts, pricing, and promotional campaigns. Lead discovery workshops and data mapping sessions, translating ferry business processes into product requirements and AI modeling logic. Define business rules, operational constraints, and regulatory fare obligations, ensuring correct representation in the pricing engine. Review and validate model assumptions and pricing outputs against real-world ferry scenarios. Support development of scalable data ingestion and modeling processes.
Customer & Commercial Engagement: Act as a trusted advisor during customer workshops, onboarding sessions, executive meetings, and business reviews. Support customer implementations by ensuring proper understanding of ferry operational workflows and data. Assist Sales, Customer Success, and Product teams during commercial opportunities. Share knowledge on route-level benchmarks, competitive pricing behavior, distribution channels (direct, OTAs and ferry aggregators, travel agencies, tour operators, freight forwarders), and partner relationships.
Internal Collaboration: Work closely with Product, Engineering, Data Science, Solutions Architecture, Customer Success, and Program Management teams. Deliver internal knowledge sharing and documentation on ferry operations, pricing, and revenue management best practices. Monitor ferry market trends and sector-specific developments, providing strategic recommendations for future product development.
Requirements:
The ideal candidate brings hands-on experience in ferry revenue management, route and sailing pricing, mixed passenger/vehicle/freight inventory optimization, or demand forecasting within a large-scale ferry operator.
