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OpenAI is seeking a Strategy & Operations Lead to drive operational excellence and regional execution across South East Asia and ANZ. Reporting to the VP for South East Asia & ANZ, this leader will translate global strategy into regional execution, establish operating discipline across markets and functions, and enable the business to scale with consistency, speed, and rigor.
Key responsibilities include:
- Defining and implementing the South East Asia & ANZ operating strategy aligned with APAC and global objectives
- Driving execution across key markets while adapting to local needs, regulations, and market dynamics
- Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong regional execution
- Establishing KPIs, reporting frameworks, and operating cadences to track performance
- Building and optimizing scalable processes across business lines (consumer, product, partnerships, and other functions)
- Identifying operational gaps and implementing continuous improvement initiatives
- Supporting market entry strategies and operational readiness for the region
- Enabling strategic partnerships through strong operational frameworks
- Building and leading a high-performing regional operations team
- Fostering a culture of accountability, inclusion, operational rigor, and continuous learning
- Acting as a central point of accountability for operational delivery across South East Asia & ANZ
- Ensuring seamless coordination between global and regional stakeholders
This role bridges global leadership and regional teams, bringing clarity to priorities and building scalable operating systems to deliver against ambitious business goals.
QUALIFICATIONS & REQUIREMENTS:
- Significant experience leading regional or international operations in a fast-scaling, complex business environment
- Strong strategic and operational judgment with ability to translate high-level goals into clear execution plans
- Experience operating across multiple markets, functions, and business lines, ideally within South East Asia & ANZ
- Track record of building scalable operating systems, processes, metrics, and reporting frameworks
- Strong cross-functional leadership skills and ability to influence senior stakeholders across global and regional teams
- Excellent business judgment with bias toward action and strong accountability for outcomes
- Experience supporting market expansion, operational readiness, and/or regional growth initiatives
- Strong people leadership skills including experience building and developing high-performing teams
- Comfort operating in ambiguity and creating structure in fast-moving environments
- High integrity, low ego, and collaborative leadership style
- Strong written and verbal communication skills with ability to bring clarity to complex topics
