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OpenAI is seeking a Strategy & Operations Lead to lead operational excellence and scaling in Korea, reporting to the General Manager, Korea. This role bridges global leadership and regional teams, translating company strategy into regional execution while maintaining operating discipline across markets and functions.
Key Responsibilities:
- Define and implement Korea's operating strategy aligned with APAC and global objectives
- Drive execution across key markets, balancing consistency with local adaptation
- Partner with global leadership on initiative prioritization, resource allocation, and execution oversight
- Establish KPIs, reporting frameworks, and operating cadences for performance tracking
- Build and optimize scalable processes across business lines (consumer, product, partnerships, etc.)
- Identify operational gaps and implement continuous improvement initiatives
- Support market entry strategies and operational readiness for Korea
- Enable strategic partnerships through strong operational frameworks
- Build and mentor a high-performing regional operations team
- Foster accountability, inclusion, operational rigor, and continuous learning
- Develop leadership bench strength across key markets and functions
- Act as central point of accountability for operational delivery
- Ensure seamless coordination between global and regional stakeholders
The role is based in Seoul with a hybrid model requiring 3 days in office.
Requirements:
- Significant experience leading regional or international operations in fast-scaling, complex business environments
- Strong strategic and operational judgment; ability to translate high-level goals into clear execution plans
- Experience operating across multiple markets, functions, and business lines, ideally within Korea
- Track record of building scalable operating systems, processes, metrics, and reporting frameworks
- Strong cross-functional leadership skills and ability to influence senior stakeholders globally and regionally
- Excellent business judgment with bias toward action and accountability for outcomes
- Experience supporting market expansion, operational readiness, and/or regional growth initiatives
- Strong people leadership skills and experience building high-performing teams
- Comfort operating in ambiguity and creating structure in fast-moving environments
- High integrity, low ego, collaborative leadership style
- Strong written and verbal communication skills
