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Strategy & Operations

ARQ - New York, NY, United States - Hybrid - posted 2026-10-20

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ARQ is a fast-growing fintech building infrastructure to move value seamlessly across borders. You will own strategic and operational initiatives end-to-end, combining analytical thinking with hands-on execution to solve some of ARQ's most important business challenges. In this role, you'll think like a founder—curious about the why, ruthless about priorities, and comfortable moving fast. You'll work directly with founders and leadership teams across the business to turn ambiguous problems into clear priorities and measurable results. Key responsibilities: - Own strategic and operational initiatives from problem definition and business case development through execution and results measurement - Identify opportunities to accelerate growth, improve unit economics, and increase operational efficiency - Transform complex data, customer insights, and market research into clear, actionable recommendations - Build and scale processes, tools, and workflows that help ARQ move faster, leveraging AI and automation where meaningful - Define and track success metrics, identify issues early, and drive improvements across the business - Collaborate across product, engineering, operations, finance, and compliance to unblock decisions and deliver on shared priorities - Lead partnerships with external providers (banks, processors, strategic partners) when relevant to your projects The role offers significant autonomy and impact. You'll operate in a high-growth environment where things move quickly and every person shapes the product, culture, and trajectory of the company. Office policy: 3-4 days per week in-office in New York. Qualifications: - Previous experience thriving in demanding environments: MBB consulting, high-growth startups, or businesses operating at significant scale - Strong analytical skills; ability to structure ambiguous problems, work confidently with data, and connect analysis to business decisions - Proven track record of execution and ownership; you follow through from recommendation to implementation - Excellent written and verbal communication; ability to translate complexity into clarity for frontline teams and executives - Bias to action and comfort with ambiguity; resourcefulness in finding answers and iterating quickly - Demonstrated ability to manage multiple stakeholders and competing priorities without losing momentum Nice-to-haves: - Experience in fintech, payments, or highly regulated consumer businesses - Experience at a high-growth startup from early to scale stage - Experience launching or scaling businesses in Latin America - SQL proficiency and experience using AI or automation to improve business processes - Spanish or Portuguese language skills

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