SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Guesty is an all-in-one platform for hospitality businesses, enabling property managers to automate, optimize, and scale operations. The company integrates with 150+ industry partners including Airbnb, Vrbo, Booking.com, Expedia, and Google Travel, serving over 900 team members across 16 countries.
You will own and scale three high-impact growth initiatives as Strategic Partnerships & Customer Advocacy Manager. This is a people-management role responsible for building and leading strategic partnership programs and customer advocacy initiatives that drive business growth and market expansion.
Key responsibilities include:
- Developing and executing partnership strategies with key industry players and complementary platforms
- Building and managing a customer advocacy program that leverages satisfied customers as brand ambassadors
- Identifying, negotiating, and closing strategic partnership deals
- Creating scalable processes and frameworks for partnership management
- Driving customer success stories, case studies, and testimonials
- Collaborating cross-functionally with product, marketing, and sales teams
- Managing metrics and ROI for partnership and advocacy initiatives
- Building and potentially managing a team as the function scales
You are entrepreneurial, highly motivated, and comfortable owning end-to-end initiatives in a fast-growing, dynamic environment. You have experience in partnership development, customer advocacy, or similar business development roles. You understand the hospitality/property management space or can quickly learn it. You're comfortable with ambiguity and can thrive in a global, distributed team setting.
