SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 201,000 - 237,000 / annual
Jasper is a marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. As a Strategic AI Outcomes Manager, you will partner with Jasper's largest enterprise customers—including Fortune 500 companies like Prudential and Cushman & Wakefield—to ensure they achieve measurable business outcomes with generative AI.
You will serve as a trusted strategic advisor to executive stakeholders (VP and C-level), helping them define AI transformation strategies, identify high-value use cases, drive organizational adoption, and realize business value across marketing and other enterprise functions. This is not a commercial account management role; you will not own renewals, pricing, or contract negotiations. Instead, your success is measured by customer outcomes, executive relationships, AI maturity, and long-term strategic value creation.
Key responsibilities include building trusted-advisor relationships with senior marketing, operations, and digital transformation leaders; facilitating strategic conversations that connect Jasper's capabilities to customer business priorities; helping customers develop enterprise AI strategies and roadmaps; and leading executive conversations focused on outcomes and value realization rather than product metrics.
You will partner with customers to define measurable success metrics tied to business outcomes and build multi-quarter success plans with outcome milestones and risk mitigation. You'll identify and expand high-impact AI use cases across business units, track progress toward agreed-upon outcomes, and proactively remove barriers to success.
You will drive adoption beyond initial deployment by identifying new teams and workflows that can benefit from Jasper, partner with customer champions to build internal momentum, and recommend governance and enablement models that support sustainable, enterprise-wide AI adoption.
You will orchestrate internal teams—Solutions Architects, Product, Marketing, and Customer Education—to deliver exceptional customer experiences. You'll collaborate with Product to advocate for customer needs and influence roadmap priorities, work alongside Account Executives to surface strategic growth opportunities, and manage complex executive-level escalations.
You will surface customer success stories and best practices, identify opportunities for customers to participate in speaking engagements and advisory councils, and bring enterprise customer insights back into Jasper to improve products and programs.
Required: 7–10+ years in Enterprise Customer Success, Strategic Consulting, Digital Transformation, Management Consulting, or similar customer-facing strategic roles. You must have experience managing complex enterprise accounts with executive stakeholders and a proven ability to influence VP- and C-level leaders. You need a track record of leading organizational change or transformation initiatives, strong business acumen, executive presence, and facilitation skills. Consulting experience at firms like Accenture, Deloitte, Slalom, EY, Bain, or McKinsey is a plus, as is background in marketing technology, SaaS, or enterprise software.
