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Salary: USD 320,000 - 340,000 / annual
Grafana Labs, the company behind Grafana Cloud—a fully managed observability platform trusted by 10,000+ organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce—is hiring a Strategic Account Executive, Growth for the West region.
You will be responsible for prospecting and expanding existing business with current customers. Your role spans the full sales lifecycle: identifying expansion opportunities within your customer base, managing forecasts and customer data in Salesforce, conducting consultative discovery to understand customer needs, delivering product demos and proofs of concept, negotiating proposals, and ensuring smooth handoffs to the Customer Success team.
Key responsibilities include:
- Identifying new opportunities to expand Grafana usage within existing customers
- Meeting and exceeding quarterly and annual sales goals
- Managing all aspects of the sales process from prospecting through account management
- Cultivating sales through both outbound prospecting and inbound leads
- Articulating the value of Grafana Cloud and Grafana Enterprise
- Becoming an expert in Salesforce pipeline management
- Managing quote creation, order processing, and day-to-day customer requests
Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. The culture emphasizes transparency, autonomy, trust, open-source values, and high-growth innovation.
Requirements:
- 5+ years of experience in Infrastructure Technology Sales
- Demonstrated history of consistent goal achievement in highly competitive environments (top 10% performer)
- Energetic, upbeat, entrepreneurial, tenacious team player
- Adaptable with demonstrable experience in high-velocity technology companies
- Proficiency with Salesforce
- Excellent communication skills across all channels (in-person, online, written) with ability to form strong working relationships both in-person and virtually
Bonus qualifications:
- Familiarity with open-source technology
- Experience with Command of the Message and MEDD(P)ICC sales methodologies
