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Strategic Account Executive, Growth | Bay Area | Remote |

Grafana Labs - Remote - Remote - posted 2026-09-23

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Salary: USD 320,000 - 340,000 / annual

Grafana Labs is seeking a Strategic Account Executive, Growth to drive expansion within existing customer accounts across the West region. You will own the full sales cycle—from identifying expansion opportunities within current customers to closing deals, managing forecasts, and ensuring smooth handoffs to the Customer Success team. Key responsibilities include: - Identify and pursue expansion opportunities to grow Grafana usage within existing customer accounts - Manage the complete sales process: prospecting, discovery meetings, product demos, proofs of concept, proposals, negotiations, and account management - Cultivate revenue through both outbound prospecting and inbound lead follow-up - Develop expertise in both Grafana Cloud and Grafana Enterprise offerings - Maintain and optimize your sales pipeline in Salesforce - Handle quote creation, order processing, and day-to-day customer requests - Meet and exceed quarterly and annual sales targets Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. The company is 100% remote with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, and Coatue. The culture emphasizes transparency, autonomy, trust, open-source values, and high-growth innovation. The company offers in-person onboarding, 30 days annual leave plus shutdown days, and RSU ownership for all team members. REQUIREMENTS: - 5+ years of experience in Infrastructure Technology Sales - Demonstrated history of consistent goal achievement in highly competitive environments (top 10% performer) - Proficiency with Salesforce - Excellent communication skills across all channels (in-person, online, written) with ability to build strong relationships both in-person and virtually - Energetic, entrepreneurial, tenacious team player - Adaptable with demonstrable experience in high-velocity technology companies BONUS: - Familiarity with open-source technology - Experience with Command of the Message and MEDD(P)ICC sales methodologies

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