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Salary: MXN 3,511,864 - 4,828,813 / annual
Decagon is a conversational AI platform enabling enterprises to deploy AI agents that power personalized customer experiences across voice, chat, email, SMS, and other channels. Clients include Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas. The company is backed by a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.
You will develop strategy to break into and close key strategic logos for Decagon. This is a highly autonomous role focused on building pipeline with some of the largest brands in the world. You will develop deep, trusted relationships with key stakeholders at all levels of customer organizations, speaking comfortably with CX leaders, Product Leaders, and Operations Leaders. You will understand customer business, challenges, and strategic priorities to uncover expansion opportunities.
Key responsibilities include:
- Develop and execute account plans for strategic deals
- Collaborate with internal teams (founders, deployment strategists, engineering) to deliver tailored solutions
- Forecast and accurately report on pipeline and revenue
- Provide feedback and insights to product and leadership teams to influence roadmap
- Maintain expert-level knowledge of products, services, and industry trends
- Expect moderate travel
Requirements:
- 7+ years of experience in strategic or enterprise sales
- Proven track record of growing revenue and expanding business with large, complex accounts
- Excellent communication, presentation, and negotiation skills
- Strong business acumen and ability to speak the language of the C-suite
- Consultative selling approach with focus on value-based solutions
- Ability to manage multiple stakeholders and cross-functional initiatives
- Bachelor's degree or equivalent work experience
Preferred:
- Previous experience selling AI or customer support/experience software
About Decagon
AI / Data / Infrastructure; SaaS / Enterprise Software — AI agents for customer support and enterprise operations.
