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Staff Technical Program Manager (Deployment & Logistics)

Mecka AI - New York, NY, United States - In-office - posted 2026-09-17

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Mecka AI is building the data infrastructure layer for robotics and embodied AI. The company designs and operates global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and embodied AI systems. You will serve as the principal operational architect of the deployment division, driving the end-to-end robotics lifecycle. As a senior individual contributor, you will bridge commercial strategy, technical execution, and global supply chain operations to scale complex multi-vendor enterprise deployments and launch new markets across North America. Key responsibilities include: - Act as the lead program owner for the company's most complex, high-value enterprise rollouts. Drive cross-functional execution across Commercial, Solutions Engineering, and Field Ops to ensure seamless delivery of custom AI-robotics integrations and Pudu fleets. - Design and optimize operational workflows for the hardware supply chain. Coordinate international freight, customs/import compliance, localized warehousing, and spare parts distribution networks (including 3PLs) to ensure hardware is on-site and on-time for new market deployments. - Serve as the primary technical liaison and senior escalation point for Pudu Robotics and future OEM partners. Translate North American field data into actionable product requirements to influence overseas hardware/software engineering roadmaps. - Architect internal tools and processes required to scale. Design advanced workflows in agile/tracking tools (Jira, Asana, ERP systems) to unify global teams. Build out data-driven reporting for key operational metrics (fleet uptime, deployment time-to-value, MTTR, inventory turns). REQUIREMENTS: - 7–10+ years of experience as a TPM, Technical Operations Lead, or Supply Chain PM in robotics, complex enterprise IoT, or industrial hardware - Hands-on experience coordinating hardware deployments into new geographical markets, with strong understanding of international freight, customs processes, and third-party logistics (3PL) coordination - Proven ability to lead by influence without direct reports; can align executives, field engineers, and external vendors around a single master schedule and hold them accountable - Expert in configuring workflow and resource-planning systems (Asana, Jira, NetSuite, etc.) to bring order to early-stage scaling environments - Deep comfort bridging hardware/software engineering and real-world field operations; able to query and analyze fleet telemetry data to spot operational trends before they become bottlenecks

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