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Salary: USD 136,000 - 160,000 / annual
SmithRx is a venture-backed healthtech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and is experiencing rapid growth.
You will serve as the overarching technical authority and architect for enterprise endpoint infrastructure, vendor ecosystem, and IT asset strategy, and as the senior-most IT team member in the Plano office. This is a high-impact role defining the multi-year technology roadmap for endpoint environments, driving organizational alignment on vendor integrations, and architecting zero-touch, modern management frameworks at scale.
Key responsibilities include:
• Strategic Architecture & Ecosystem Vision: Architect the enterprise Windows and modern workspace ecosystem, defining multi-year technology roadmap, architectural standards, and security baselines for all global endpoint infrastructure.
• Next-Gen Endpoint Management: Lead strategic design, governance, and optimization of Microsoft Entra ID, Microsoft Intune, and Windows Autopilot. Drive zero-touch provisioning and continuous compliance models.
• Vendor Strategy & Strategic Partnerships: Direct overall vendor strategy and technical oversight for external partners. Define onboarding frameworks, evaluate enterprise-grade technologies, and align cross-functional business units.
• Virtual Workspace & Fleet Architecture: Scope, architect, and establish governance for virtual desktop infrastructures (CloudPC / Azure Virtual Desktop) and third-party remote environments.
• Asset & Governance Strategy: Establish total lifecycle governance, hardware refresh strategies, and SaaS asset management frameworks in partnership with Finance and Operations.
• Enterprise Automation Frameworks: Lead push toward automation-first culture by architecting scalable automation frameworks (PowerShell, Python, APIs) for identity lifecycle workflows and systems orchestration.
• Architectural Escalation & Root Cause Leadership: Act as ultimate technical escalation point for complex enterprise incidents and lead systemic root-cause analyses.
• Security Alignment & Regulatory Compliance: Partner with Security and Compliance leadership to ensure all endpoint and cloud strategies align with HIPAA, SOC 2, and zero-trust frameworks.
• Mentorship & Engineering Standards: Set technical standards, author high-level architecture designs, and mentor IT support and engineering teammates.
• High-Availability Leadership: Serve as technical consultant and escalation point for major incidents ensuring resilient operations.
You will operate with a security-first, compliance-driven mindset, setting engineering standards for Windows and mixed-OS fleets, designing cloud workspace strategies, and mentoring engineering teams. You will partner directly with executive leadership, Security, and Compliance to ensure infrastructure scales while meeting stringent HIPAA and SOC 2 requirements.
REQUIREMENTS:
• 8+ years of progressive experience in Systems Engineering, Enterprise Architecture, or IT Infrastructure Operations, with proven track record of architectural leadership in high-growth, SaaS-driven, or regulated environments.
• Deep architectural expertise in Windows OS, Microsoft Entra ID, Intune, dynamic groups, conditional access strategies, and zero-touch Autopilot deployments at scale.
• Demonstrated ability to manage strategic vendor partnerships, establish vendor selection and onboarding frameworks, and influence cross-functional technical decisions.
• Proven expertise architecting, deploying, and governing CloudPC (Windows 365), Azure Virtual Desktop (AVD), or VDI environments for remote and third-party workforces.
• Advanced scripting proficiency (PowerShell, Python) with experience utilizing REST APIs and iPaaS platforms to automate complex, cross-system IT processes.
• Experience designing end-to-end asset governance models, enterprise hardware standards, and SaaS portfolio management strategies.
• Broad operational and architectural understanding of multi-platform environments (macOS/Apple Business Manager, Jamf/Kandji, Google Workspace, Okta).
• Extensive experience designing infrastructure compliant with HIPAA, SOC 2, ISO 27001, or equivalent regulatory frameworks.
• Strong strategic vision, organizational agility, and ability to articulate complex technical architecture directly to C-level executives and key business stakeholders.
NICE TO HAVE:
• Enterprise-level certifications (e.g., Microsoft Certified: Enterprise Administrator Expert, Microsoft Certified: Cybersecurity Architect Expert, CISSP).
• Proven experience implementing modern iPaaS/workflow platforms for enterprise identity lifecycle automation.
• High-level knowledge of enterprise networking topology (Ubiquiti, zero-trust network access/ZTNA, SD-WAN) and cloud-first identity systems (Okta, Entra ID).
