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Orum is an AI-powered sales enablement platform that helps sales teams connect faster, sell smarter, and grow revenue through intelligent dialing, real-time conversation insights, AI-driven coaching, and virtual sales floors. The company serves thousands of sales teams globally.
You will join the Product Platform team as a Staff Full-Stack Engineer, leading end-to-end delivery and technical direction for real-time, high-scale systems. This role sits at the center of Orum's architecture, owning foundational systems that power every product—including CRM integrations (Salesforce, Outreach), identity and access management, data synchronization, and AI-powered prospect enrichment.
Key responsibilities include:
- Own complex product areas end-to-end, from discovery and design through implementation, rollout, and iteration, working across Node/TypeScript backends, APIs, authentication systems, and React frontends.
- Lead architecture and system design for backend and API systems supporting real-time, high-volume workflows, including data contracts, authentication, and authorization models.
- Author technical design documents, set standards for code quality, testing, performance, and observability, ensuring designs scale cleanly as the company grows.
- Collaborate cross-functionally with Product, Design, and other engineers to translate ambiguous requirements into intuitive, performant experiences.
- Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship.
- Improve developer experience and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices across teams.
- Participate in on-call rotations and uphold operational excellence for owned areas.
Required qualifications:
- 8+ years of professional software engineering experience with demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery).
- Proven track record owning products/features through the full lifecycle—discovery to deployment to iteration.
- Expertise with TypeScript/Node.js and API development (REST, WebSocket, gRPC); strong SQL fundamentals with PostgreSQL or similar RDBMS.
- Hands-on experience implementing authentication and authorization in production (OAuth2, JWT, RBAC, login/session flows, token storage/refresh) in distributed systems.
- Strong product mindset and communication skills; ability to simplify complexity, align stakeholders, and connect technical decisions to user and business impact.
Nice-to-have experience includes cloud infrastructure (GCP, AWS, Azure), CI/CD and progressive delivery, telephony/SIP softswitches (FreeSWITCH), or familiarity with Orum's specific stack.
Orum values engineering, product, and design as equal partners, emphasizing simplicity, clarity, and fast iterative delivery. The company offers competitive benefits including flexible vacation, monthly Orum Days Off, 90% health/dental/vision coverage, parental leave, stock options, and company retreats.
