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Tide is a fintech platform serving over 2 million SMEs globally with business banking and administrative solutions (invoicing, accounting, etc.). The company has raised over $300M and operates across the UK, India, Germany, and France with 2,800+ employees.
You'll join as a Staff-level Backend Engineer focused on building Tide's agentic AI platform. This is a high-impact technical leadership role where you'll design and build core services that integrate generative AI capabilities into the banking and business operations platform.
Key responsibilities:
- Design and build core services for the agentic platform: APIs, workflow orchestration, tool integration, and evaluation pipelines
- Make build-vs-buy decisions, integrating third-party components where they accelerate delivery while building proprietary solutions where control, trust, and reuse are critical
- Collaborate across product, data, platform, and security teams to productionize shared AI capabilities at scale
- Design services that are reliable, secure, observable, and easy for other engineering teams to adopt and extend
- Shape reusable engineering patterns and standards for AI-enabled workflows across the organization
- Build automated evaluation pipelines to measure agent reasoning accuracy and safety
Required experience:
- Strong backend or platform engineering background in production environments
- Solid judgment across APIs, distributed systems, cloud infrastructure, and service design
- Experience integrating internal and third-party platforms
- Ability to work in ambiguity and translate emerging needs into robust platform components
- Strong focus on quality, reliability, and developer experience
Helpful but not required:
- AI infrastructure or orchestration experience
- Background in regulated industries (fintech, healthtech) where safety and compliance are core
Tech stack: Java, Spring Boot, JOOQ, event-driven architecture (SNS/SQS, Kafka), MySQL/PostgreSQL, AWS (EKS, Terraform, Docker), DataDog, Rollbar, GitHub CI/CD. The team values rapid iteration—new engineers are encouraged to deploy to production within their first two weeks.
