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Staff Product Manager, Core Platform & UX

Huntress - Remote - Remote - posted 2026-10-06

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Salary: USD 230,000 - 250,000 / annual

Huntress, founded in 2015 by former NSA cyber operators, is a remote-first cybersecurity company making enterprise-grade security accessible to businesses of all sizes. The company operates a 24/7 human-led Security Operations Center and now secures over 5M endpoints and 16M identities worldwide. You will lead the integrated product strategy across Core Platform and Platform Value as a hands-on Staff-level individual contributor. This role owns both the shared technical foundations that products depend on and the user experiences through which managed service providers (MSPs) understand, configure, and act on Huntress value. Your scope includes platform services and system-of-record surfaces such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, and product enablement. You will also lead strategy for partner-facing experiences including reporting, dashboards, onboarding, action workflows, and cross-product views that help MSPs demonstrate and operationalize security outcomes for their clients. Key responsibilities: - Set integrated product vision and strategy for Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, and other stakeholders - Own and communicate a roadmap balancing shared platform foundations with partner-visible value, including sequencing, tradeoffs, dependencies, and investment cases - Lead strategy and discovery across platform capabilities (identity, SSO, RBAC, accounts, organizations, audit logging, shared services) - Lead strategy for partner-facing experiences (reporting, dashboards, onboarding, workflows, cross-product views) - Understand MSP business models, operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done - Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows - Bring strong UX perspective to platform work, ensuring backend capability pairs with user-understandable experiences - Translate ambiguous customer, partner, and internal needs into clear product outcomes, principles, requirements, epics, and user stories - Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities - Establish and steward interfaces, shared objects, APIs, and product contracts enabling other teams to build on the platform - Make platform investments legible to executives by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth - Establish measurable outcomes for platform effectiveness and partner value (time to enable new products, workflow completion, report generation, dashboard adoption, time to action) - Participate through full product lifecycle from discovery and research through delivery, launch, adoption, and iteration - Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure - Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear communication - Mentor and raise quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews while remaining an individual contributor This is a hands-on role requiring you to set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude. REQUIREMENTS: - 7+ years of experience in a product management role with a track record of increasing scope and impact - 2+ years of direct experience with the MSP business model and workflows; must understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale - 3+ years of prior experience as a platform product manager with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams - Demonstrated track record of building and launching platform capabilities (not only managing roadmaps or coordinating delivery) - Strong UX product management experience; must have personally led user research, workflow design, prototyping, usability testing, or creation of customer-facing interfaces - Experience building products for complex B2B users, administrators, operators, or technical professionals - Ability to connect technical platform investments to clear user outcomes and business value - Strong product judgment in ambiguous environments, including ability to distinguish foundational platform work from one-off feature requests - Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions - Excellent written and verbal communication skills, including ability to create clear product narratives, requirements, epics, and stories that align teams - Comfort operating as hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership - Experience working in agile development environment using modern product and engineering tools - Strong analytical, creative, and critical-thinking abilities with comfort defining metrics and using evidence for prioritization decisions - Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required

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