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Salary: USD 166,500 - 291,400 / annual
ServiceNow (which acquired Moveworks in December 2025) is seeking a Staff Product Manager to lead Tool Studio, a platform enabling developers to build AI agents and connect them to the AI Assistant. You will shape how enterprises build agentic AI experiences, designing products for developers while ensuring high-quality end-user experiences.
Key responsibilities include:
- Drive product development from concept to launch in a customer-obsessed, fast-paced environment with emphasis on written communication
- Create detailed product specifications that identify problems, set goals, and define success metrics for design and engineering teams
- Lead definition and design of core technologies, developer interfaces, and end-user experiences for the agent platform
- Study and annotate other developer platforms to build internal alignment on best practices
- Partner with machine learning and platform engineers to understand agentic AI research and form product recommendations
- Shape the developer ecosystem by contributing to hackathons and growing the digital community
- Deconstruct complex problems using technical depth and data-driven approaches, leveraging product usage metrics to inform roadmap decisions
- Support cross-functional teams through collaborative goal setting, project definition, and milestone development
- Ensure designers deeply understand problems and can test ideas rapidly
- Support deployment teams in helping customers realize product value
- Build trust with CIOs and IT Managers at Fortune 500 companies to enable rapid business decisions
Requirements:
- Expert at deconstructing complex problems, identifying patterns, and taking data-driven approaches to solutions
- Strong writer capable of clearly and concisely communicating product concepts, operations, and plans
- Deeply curious, fast learner eager to understand new technologies and conduct academic and competitive research
- Strong familiarity with APIs, authentication, and integrations
- Proven experience building enterprise products requiring third-party platform integrations
- Demonstrated track record of taking ownership of product goals and delivering against them
- Sound judgment on when to iterate, discard, or scale products
- Ability to synthesize input from multiple sources, crystallize clear priorities, and communicate them effectively
- Ability to bridge technical and enterprise perspectives and cultivate challenging stakeholder relationships
- Comfortable working closely with data science, engineering, UX, and customer success teams
- Effective communicator with attention to detail, empathy for customers and stakeholders, and ability to build meaningful relationships
- Curious mindset with genuine excitement to learn new subject areas and comfort with scrappy execution when needed
