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Reltio, an SAP Company, is seeking a Staff Forward Deployed Engineer to join its elite technical team. This role combines the autonomy of a technical founder with the rigor of a staff-level engineer, operating in small, high-impact teams embedded directly with strategic enterprise customers.
You will own end-to-end customer delivery cycles—from discovery and technical scoping through agent design, implementation, production rollout, and customer enablement. You'll translate real-world business problems into concrete technical solutions, define success metrics tied to adoption and business outcomes, and measure performance against them.
Key responsibilities include designing and implementing robust agentic workflows using Reltio's Agent Flow platform, orchestrating multi-stage behaviors with human-in-the-loop interactions, and building production-grade components with comprehensive observability, error handling, and security controls suitable for regulated industries. You'll leverage automated evaluation frameworks and monitoring dashboards to measure agent accuracy, reliability, throughput, and business KPIs, while implementing observability and tracing for debugging and governance.
You will encode successful patterns into reusable templates, connectors, reference implementations, and architecture blueprints. This includes publishing reusable agent skills, integrations with CRM/ERP systems and external data sources, and accelerators that reduce delivery time across customers. You'll contribute to internal tooling, playbooks, and best-practice documentation.
A critical aspect of this role is synthesizing customer learnings, field signals, and competitive intelligence into structured feedback that shapes Reltio's product roadmap and platform strategy. You'll serve as a trusted advisor to enterprise technical and business leaders on data strategy, automation opportunities, and governance, applying deep mastery of data semantics, entity resolution logic, workflow optimization, and MDM design patterns.
Reltio's AI-powered data unification and management capabilities transform siloed data into unified, trusted, and interoperable data. The company values customer-first thinking, collaboration, knowledge sharing, accountability, and continuous innovation.
