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Salary: SEK 1,098,000 - 1,320,000 / annual
Grafana Labs is seeking a Staff Field Engineer to support the company's presales and field engineering operations. You will work closely with Solution Engineers, Product, and Marketing to provide deep technical expertise, enablement, and strategic support on Grafana's most complex customer engagements.
In this role, you will be recognized as a top-tier field team member operating with minimal supervision on strategic deals. You will serve as a Subject Matter Expert (SME) in one core area of the Grafana Platform with deep knowledge across multiple observability technologies. Key responsibilities include:
- Advise on and support strategic customer engagements and complex technical challenges, collaborating with Solution Engineers and Observability Architects with full autonomy
- Develop and maintain deep subject matter expertise in one Grafana technology area, building reference architectures and overcoming competitive objections
- Create and curate technical training content (workshops, how-to guides, demo scripts) for product areas, establishing repeatable content review processes with Enablement and Product Management
- Architect, engineer, and maintain production demo and POV infrastructure at scale, ensuring reliability, security, and uptime
- Influence product direction by helping key customers adopt new technologies and representing Field Engineering in product planning cycles
- Present at strategic marketing events (webinars, conferences, panels, blogs) as a Grafana ambassador
- Provide technical guidance and best practices to Solution Engineers, Observability Architects, and customers
- Mentor Senior and Staff Solution Engineers and Field Engineers
- Contribute to product documentation, white papers, blogs, and product direction input
Grafana Labs is a 100% remote company with team members across 40+ countries. The company is backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, and others. Customers include Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.
REQUIREMENTS:
- Minimum 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role or equivalent (SRE, Developer, Architect, or presales Solution Architect). OSS development experience is a plus.
- Excellent understanding of Grafana and associated technologies with recognized SME depth in at least one area of the Grafana Platform; deep working knowledge across multiple observability technologies (Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
- Expert-level knowledge in at least one adjacent domain (IoT, AI/ML) beyond core observability stack, with demonstrated domain knowledge across the broader Grafana Ecosystem
- Has created and maintained at least one product training asset (workshop, guide, or structured content) adopted by the broader technical field organization
- Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
- Comfortable with at least one modern programming language and strong understanding of modern software development lifecycle, including debugging and investigation
- Working familiarity with Linux and common tools
- Practical experience using AI tools to generate and review code while retaining full ownership of final decisions and quality
- Ability to architect modern applications on primary cloud providers (AWS, Azure, GCP) using IaC tools such as Terraform, with understanding of Kubernetes, Docker, Serverless, Microservices
- Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and competitive objection content
- Deep understanding of the sales process with ability to anticipate and proactively address challenges in complex, strategic sales cycles
