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Salary: EUR 109,709 - 131,651 / annual
Grafana Labs is building an AI-native data intelligence system as part of a new skunkworks initiative called Second Horizon. The mission is to bring observability to the rest of the business and make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise.
You will be a Staff-level Backend Engineer on a high-autonomy team tasked with designing and shipping the core backend architecture for a context layer management system. This system provides AI agents and other applications with reliable, governed access to enterprise context—including data retrieval, metadata, definitions, lineage, quality signals, and institutional knowledge.
Key responsibilities include:
- Design and implement core backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and system administration
- Build a scalable multi-tenant SaaS foundation with tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries
- Create APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context and confidence signals
- Partner across product and infrastructure teams to balance fast experimentation with long-term reliability as the project moves from prototype to production
- Instrument services with metrics, logs, traces, alerts, and dashboards; use observability tools to understand system behavior and improve reliability
- Help shape architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for this new product area
- Communicate effectively and contribute across teams in a highly dynamic, collaborative environment
- Take full ownership of solutions, ensuring they are scalable, maintainable, and aligned with real user workflows
The team is a mix of seasoned Grafana engineers and new hires, operating with high autonomy and ownership. You'll be empowered to make decisions, move quickly, and validate ideas early while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Customers include Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.
REQUIREMENTS:
- Strong engineering skills: solid experience building production-grade, user-facing software systems; self-starter capable of tackling complex engineering problems with minimal supervision
- AI experience with a practical mindset: familiarity with AI technologies and frameworks, focus on delivering high-quality solutions that work in the real world
- Comfortable with quick iteration and experimentation; able to release prototypes, collect feedback, and iterate pragmatically
- Proven initiative: take ownership and drive projects forward; comfortable dealing with ambiguity and defining scope in loosely defined situations
- Collaborative attitude: communicate effectively with peers; open to feedback; solutions-oriented mindset
- Experience with LLMs, prompt engineering, and building applications powered by GenAI
- Proven track record of delivering software that made it into production and is actively used by users
- Exposure to cloud-native environments (AWS, GCP, Azure)
- Experience using observability tools to understand and troubleshoot system behavior
BONUS:
- Experience building or working with agent frameworks or multi-agent workflows
- Experience as a data analyst or work with data platforms (Looker, Tableau, PowerBI, Snowflake, DataBricks)
- Experience building tools for data engineering
