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Databricks is seeking a Senior Technical Solutions Engineer to provide expert-level technical support for the Databricks Platform, a unified analytics and AI platform used by over 20,000 organizations globally. In this role, you will troubleshoot and resolve complex customer issues spanning the entire big data ecosystem, from basic technical questions to sophisticated architectural scenarios.
You will be the primary technical resource for customers, guiding them through their Databricks journey and helping them achieve strategic goals with the platform. Your responsibilities include diagnosing and resolving platform-related issues, providing best practices guidance for custom solutions, optimizing performance in customer environments, and coordinating with engineering teams on escalations. You will also contribute to internal knowledge bases and documentation, participate in on-call rotations, and continuously deepen your expertise in AWS, Azure, and distributed computing environments.
The ideal candidate brings 4+ years of experience designing and maintaining applications in Python, Java, or Scala (expert Python proficiency preferred), with strong SQL and Linux/Unix administration skills. You must have hands-on experience with major cloud platforms (AWS, Azure, or GCP) and familiarity with distributed big data computing frameworks. A technical degree or equivalent experience is required. Fluency in both Japanese and English is essential for this Tokyo-based role. You will report to the Senior Manager of Technical Solutions and serve as a customer advocate, helping drive adoption and success of the Databricks platform.
