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Salary: USD 150,000 - 200,000 / annual
Motive is a SaaS platform that empowers physical operations teams (transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, public sector) with tools for safety, operations, and fleet management. The company serves nearly 100,000 customers and combines industry-leading AI with a unified system for managing drivers, vehicles, equipment, and fleet spend.
The Equipment Monitoring (EM) product line is a high-growth business unit covering connected-asset gateways, beacons, and environmental/door sensors. EM owns the end-to-end customer experience from device through cloud, web, and mobile software.
As Senior Technical Program Manager for Cloud Software, you will own end-to-end delivery of EM programs across cloud software (backend, frontend, mobile), from quarterly planning and sprint execution through customer launch and adoption. Most EM projects combine embedded, IoT, backend, and frontend work; you will ensure these pieces integrate into one cohesive plan with clear owners, milestones, and dependencies.
Key responsibilities:
- Partner with EM Product and Engineering to translate quarterly and half-year roadmaps into detailed cloud software project plans with milestones, owners, measurable customer and business outcomes, and identified risks.
- Track cross-team dependencies across embedded, hardware, IoT/Platform, Product Ops, PMM, Design, and Support; partner closely with the hardware org TPM on devices and international rollouts to prevent stalls and ensure customer commitments are met.
- Own each program from kickoff through customer launch and adoption, tracking concurrent programs, surfacing risks and tradeoffs early (scope, quality, timeline), and driving stakeholder decisions to keep delivery on track. Use customer feedback and support signals to close the loop post-launch.
- Maintain a single source of truth for program status; share weekly updates and report program health, risks, and outcomes in monthly and quarterly business reviews, translating technical detail into business impact.
- Facilitate sprint planning, backlog grooming, retrospectives, and demos for EM cloud engineering; drive release-readiness checkpoints to surface quality risks before launch.
- Run intake and triage for ad-hoc requests, fix recurring execution gaps with durable solutions, and lead quarter- and project-level retrospectives.
You will be accountable for customer deliverables, release readiness, and measurable business outcomes of each program. Where programs involve hardware, firmware, or embedded work, you will partner closely with hardware org TPM and embedded counterparts to work out dependencies and stay in sync on timelines and readiness.
Requirements:
- 5+ years of experience in technical program management with technical fluency to engage credibly with engineers on architecture, tradeoffs, and delivery risks; technical degree or equivalent experience recommended.
- Proven track record leading large, ambiguous, multi-team cloud software programs (backend, web, mobile) with significant cross-team dependencies and measurable customer or business impact.
- Bias for action and root-cause problem solving over administrative tracking.
- Strong organization and communication skills; ability to lead and coach without authority across distributed teams and translate technical detail into clear updates for leadership.
- Ability to define and track quality and delivery metrics (escaped defects, reliability, predictability, customer feedback) and turn data into action plans.
- Comfort in fast-paced, changing environments; ability to build process where little exists.
- Experience with Jira, Confluence, or similar tools; strong knowledge of agile methods; experience using automation (including AI tools) to keep programs visible without manual overhead for engineers.
Preferred:
- Exposure to connected-device or IoT products (firmware release cycles, device qualification, OTA updates).
- CSM or PMP certification.
