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Veeam is building a global SRE function to support Veeam Data Cloud, a new SaaS platform. This role focuses on the Government and Sovereign Cloud environment, which operates with restricted access to government infrastructure. You'll be part of a small, high-ownership team responsible for the full platform stack, including all VDC workloads. This is a ground-up role where you'll help define how reliability engineering operates by mapping systems, writing runbooks, setting baselines, and building foundational practices.
Key responsibilities include:
Discovery & Documentation: Get up to speed on the full platform through code, documentation, and conversations. Work with subject matter experts across the organization to fill knowledge gaps and build onboarding materials. Write and maintain runbooks, architecture documentation, and operational guides.
Reliability & Incident Response: Design infrastructure for high availability and fault tolerance on Azure, including Azure Government. Define SLIs, SLOs, and error budgets where none exist. Run incident response and blameless postmortems to turn incidents into improvements. Identify reliability risks across modern and legacy workloads and build practical remediation plans within compliance constraints.
Observability: Close observability gaps by defining instrumentation requirements and driving implementation. Set alerting, telemetry, and monitoring standards with partner teams. Build automation to reduce toil and support fleet management. Participate in on-call rotations.
Infrastructure & Delivery: Work with Infrastructure as Code, CI/CD, deployment automation, and configuration management in air-gapped or compliance-restricted environments. Build and maintain testing, canary deployment, and release validation pipelines. Integrate chaos engineering and monitoring tools while adapting choices to meet regulatory requirements.
This role requires deep ownership of complex systems, the ability to learn quickly from documentation and code rather than direct environment access, and comfort working within government compliance and security constraints.
