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Qogita is scaling its global operations after expanding in Q3 2026 from a European-focused business to a multi-regional supply chain serving Europe, North America, and the GCC with suppliers across Asia, MENA, and Europe.
As Sr. International Expansion Operations Manager, you will report to the VP of Global Supply and own the end-to-end launch of Qogita's operations in new markets. You are an excellent operator who thrives solving 0-to-1 challenges, designing scalable processes, and handing off mature playbooks to central operations teams before moving to the next market.
Key Responsibilities:
- Launch a DDP import service in 10 new countries over 12 months, owning the operations and logistics P&L for each market
- Map import/export requirements in each market: duties, VAT, importer-of-record liability, licensing, and restrictions
- Select and onboard customs brokers; build clearance processes that work at volume
- Source and negotiate air, ocean, and road freight and warehousing in each market
- Author market playbooks clear enough for central ops teams or agents to run independently
- Partner with product and engineering to build tooling that accelerates each successive launch
- Hire, manage, and develop a team of interns and associates to support expansion efforts
Success Metrics:
- 6 months: 3 markets live with landed cost unit economics at or below target, delivery time SLA >90%, and a repeatable launch template
- 12 months: 10+ markets handed over, with each launch faster and cheaper than the previous
Requirements:
- 7+ years in operations, logistics, or supply chain, ideally in a start-up or scale-up with real physical operations
- Proven experience launching or scaling operations in a new country or region
- Experience negotiating with freight, warehousing, or customs partners
- Strong analytical skills: ability to build unit-economics models in spreadsheets and query data in SQL
- Demonstrated project management: leading complex projects across internal teams and external partners
- Ability to quickly learn unfamiliar regulatory or operational areas and turn them into processes
- Self-starter mentality with strong initiative and prioritization in fast-paced environments
Bonus Qualifications:
- Direct experience with customs, DDP, Incoterms, or freight forwarding
- Experience in emerging or high-complexity markets (GCC, Southeast Asia, Latin America)
- Languages relevant to target markets
