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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Senior Financial Alliances Analyst to drive financial strategy and operational excellence in payment partnerships.
You will own the financial and operational management of Despegar's banking and payment processor alliances, combining deep analytical work with cross-functional coordination. This role bridges finance, product, technology, and external partners to maximize the value of strategic payment partnerships.
Key Responsibilities:
Analysis & Reporting: Build internal measurement tools to project success margins and scalability of alliance initiatives. Create comprehensive financial performance reports tied to core KPIs (transaction volume, conversion, average ticket size, incrementality, bank participation, installment usage, benefit redemption, campaign ROI). Analyze consumer payment behavior trends to identify new partnership opportunities or improvements to existing ones. Prepare executive-level presentations showcasing key performance indicators to maintain strategic relationships with financial partners.
Operational Support & Campaign Implementation: Ensure correct implementation of business rules for commercial efforts between Despegar and financial partners. Maintain the payment ecosystem (BINs, affiliations, rates, surcharges, active terms) to ensure functionality and campaign success. Track operational incidents related to authorizations, payment processing, and card-linked benefits. Coordinate with acquirers, payment processors, product teams, technology, and banks to execute campaigns. Identify and resolve operational deviations impacting customer experience or commercial results.
Financial Partner Relations & Negotiation: Understand operational processes of new financial partners and ensure correct operational and financial integration. Coordinate testing, certifications, and launches of new promotions. Monitor commercial and operational commitments with financial institutions.
Administrative Management & Compliance: Ensure legal and reconciliation compliance between Despegar and financial partners, managing internal documentation correctly.
Requirements:
Education: Degree in Administration, Economics, Finance, Industrial Engineering, Systems Engineering, Data Science, or related field.
Experience: 3–5 years in at least two of the following areas: payment methods, banking alliances, business intelligence, acquiring/payment processing. Demonstrated experience managing bank promotional campaigns, installment programs (MSI), cashback, loyalty programs, and commercial campaign analysis.
Knowledge: Deep understanding of the payment ecosystem (cards, acquirers, bank issuers, processors, payment gateways, clearing houses). Must-have: Jira, Metabase, advanced Excel, Power BI, executive dashboard construction, data modeling and analysis. Plus: SQL, Claude or AI tools, Python.
Skills: Strong stakeholder engagement (internal and external); analytical capability for data-driven decision-making; problem-solving with urgency aligned to business priorities; ability to translate data into business recommendations for internal and external stakeholders.
