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ServiceNow is seeking a Senior Executive Assistant to support VP-level leadership in West Palm Beach. This role combines traditional executive support with modern AI-driven workflow optimization.
Key Responsibilities:
- Manage complex, dynamic calendars and schedule appointments for senior executives, navigating scheduling conflicts and competing priorities
- Draft, prepare, and review executive correspondence including emails, presentations, and reports for accuracy, consistency, and adherence to company standards
- Optimize leadership time allocation by prioritizing work activities and identifying organizational needs
- Coordinate all travel arrangements, including visa/passport support, while ensuring compliance with company procedures
- Maintain and reconcile executive expenses and credit card accounts
- Support onboarding processes for new hires, including setup of expense reporting, travel systems, and internal tools
- Identify organizational issues and proactively initiate solutions
- Leverage AI tools and automation to enhance operational efficiency and decision-making
ServiceNow is the AI control tower for business reinvention, serving 85% of the Fortune 500. The company is building an AI-native culture and seeks candidates who can bring that mindset to their work.
Requirements:
- 10+ years of experience supporting VP-level executives
- Demonstrated experience leveraging or critically thinking about AI integration into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, or AI-driven insights)
- Experience managing multiple high-priority projects from various management and professional levels
- Proficiency with Zoom, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs
- Experience handling confidential materials
- Exceptional soft skills and interpersonal abilities
- Desire to grow, take on independent projects, and meet deadlines
